Pro Customer Service & Sales Specialist

The Home Depot; Town of Fishkill (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member in New York. This role involves providing exceptional service to professional customers, assisting at the Pro Desk, and driving sales through tailored recommendations. Candidates should possess strong product knowledge, relationship-building skills, and meet monthly sales goals. Bilingual communication skills may be preferred depending on customer needs. Join a team dedicated to delivering an exceptional customer experience across the sales cycle.

Qualifications

• Ability to provide exceptional service to professional customers.
• Experience in sales and support for professional customers.
• Strong product knowledge and ability to tailor recommendations.

Responsibilities

• Provide exceptional service to professional customers across the sales and service cycle.
• Assist at the Pro Desk, load materials, manage deliveries.
• Build and maintain professional relationships with Pro customers.
• Drive sales leveraging product knowledge and loyalty programs.
• Meet monthly sales goals and performance metrics.
• Maintain a clean, organized, and safe environment.

Skills

Exceptional customer service skills

Sales proficiency

Product knowledge

Relationship building

Bilingual communication skills

Job description

A leading home improvement retailer is seeking a Pro Customer Service Sales member in New York. This role involves providing exceptional service to professional customers, assisting at the Pro Desk, and driving sales through tailored recommendations. Candidates should possess strong product knowledge, relationship-building skills, and meet monthly sales goals. Bilingual communication skills may be preferred depending on customer needs. Join a team dedicated to delivering an exceptional customer experience across the sales cycle.