Pro Customer Service & Sales Specialist

Home Depot; Sicklerville (NJ); On-site; USD 23,000 - 26,000; Full time

Job summary

The Home Depot Pro Customer Service/Sales Team in New Jersey supports professional customers throughout the order and delivery journey. Team members drive sales with product knowledge, loyalty programs, and tailored recommendations while maintaining safety and a clean store environment.

Role includes assisting at the Pro Desk, loading materials, and resolving delivery issues; bilingual communication may be preferred at certain locations and targets monthly sales goals.

Qualifications

• Experience in customer service or sales in a retail environment preferred.
• Ability to communicate effectively with Pro customers and teammates.
• Willingness to engage in bilingual communications where required.

Responsibilities

• Assist at the Pro Desk and support order fulfillment for professional customers.
• Load materials, manage deliveries, and ensure accurate inventory handling.
• Provide product recommendations and knowledge for paint and other pro-grade items.
• Contribute to hitting monthly sales goals and store performance metrics.
• Collaborate with teammates to maintain a clean, safe, and organized store environment.

Skills

Customer service

Sales

Team collaboration

Bilingual communications

Job description

The Home Depot Pro Customer Service/Sales Team in New Jersey supports professional customers throughout the order and delivery journey. Team members drive sales with product knowledge, loyalty programs, and tailored recommendations while maintaining safety and a clean store environment.

Role includes assisting at the Pro Desk, loading materials, and resolving delivery issues; bilingual communication may be preferred at certain locations and targets monthly sales goals.