Pro Customer Success & Sales Specialist

The Home Depot; Newark (NJ); On-site; USD 40,000 - 50,000; Full time

Job summary

The Home Depot is seeking members for its Pro Customer Service/Sales Team in Newark, NJ. This role focuses on providing exceptional service to professional customers, including contractors and commercial clients, by assisting at the Pro Desk, managing deliveries, and driving sales through tailored recommendations and product knowledge.

Ideal candidates will have strong customer service and sales skills, and may benefit from bilingual communication abilities, depending on location needs. The position emphasizes teamwork, safety, and maintaining high customer service standards.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proactive sales skills with the ability to meet monthly goals.
• Knowledge of Home Depot products and services.

Responsibilities

• Assist at the Pro Desk to provide expert recommendations.
• Manage deliveries and resolve any issues.
• Support store goals by monitoring inventory.

Skills

Customer service skills

Sales proficiency

Product knowledge

Bilingual communication

Job description

The Home Depot is seeking members for its Pro Customer Service/Sales Team in Newark, NJ. This role focuses on providing exceptional service to professional customers, including contractors and commercial clients, by assisting at the Pro Desk, managing deliveries, and driving sales through tailored recommendations and product knowledge.

Ideal candidates will have strong customer service and sales skills, and may benefit from bilingual communication abilities, depending on location needs. The position emphasizes teamwork, safety, and maintaining high customer service standards.