Pro Customer Service & Sales Specialist

The Home Depot; Mahwah (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

The Home Depot is seeking team members for its Pro Customer Service/Sales Team in Mahwah, NJ, dedicated to providing exceptional service to professional customers including contractors and property owners. Team members will build relationships, drive sales, and support customers throughout their project needs. Responsibilities include efficient order fulfillment and tailored product recommendations. Strong collaboration and maintaining high service standards are essential for success in this role. Bilingual skills may be preferred depending on location.

Qualifications

• Bilingual communication skills may be preferred at certain locations based on customer needs.

Responsibilities

• Support every stage of the Pro customer journey.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and drive sales in the store.

Job description

The Home Depot is seeking team members for its Pro Customer Service/Sales Team in Mahwah, NJ, dedicated to providing exceptional service to professional customers including contractors and property owners. Team members will build relationships, drive sales, and support customers throughout their project needs. Responsibilities include efficient order fulfillment and tailored product recommendations. Strong collaboration and maintaining high service standards are essential for success in this role. Bilingual skills may be preferred depending on location.