Turn this role into an interview — a resume and cover letter built around what this employer wants.
Get past ATS filters
Job summary
A major home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member to deliver exceptional service to contractors and commercial clients. This role involves assisting customers with orders, providing product knowledge, and meeting sales goals. Team members work collaboratively to resolve issues, maintain a clean environment, and uphold service standards. Bilingual skills may be preferred at some locations. Join us to help make every project successful.
Qualifications
Strong ability to build relationships with professional customers.
Proven track record of driving sales through product knowledge.
A commitment to maintaining a clean and safe work environment.
Responsibilities
Assist Pro customers with order fulfillment and product recommendations.
Meet monthly sales goals and customer service metrics.
Collaborate with team to resolve delivery issues.
Skills
Bilingual communication skills
Expert product knowledge
Customer service excellence
Job description
A major home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member to deliver exceptional service to contractors and commercial clients. This role involves assisting customers with orders, providing product knowledge, and meeting sales goals. Team members work collaboratively to resolve issues, maintain a clean environment, and uphold service standards. Bilingual skills may be preferred at some locations. Join us to help make every project successful.