Pro Customer Service & Sales Specialist

The Home Depot; Shawnee (KS); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales Team member to deliver exceptional service to professional customers, including contractors and property owners. This role involves assisting with order fulfillment, providing tailored recommendations, and meeting sales goals. Successful candidates will collaborate with team members, maintain a safe environment, and actively contribute to store goals. Experience in customer service or sales is preferred, and bilingual communication skills may be advantageous depending on location.

Qualifications

• Experience in customer service or sales preferred.
• Ability to build and maintain professional relationships.
• Capability of meeting sales goals and metrics.

Responsibilities

• Assist Pro customers with order fulfillment and loading materials.
• Provide expert product recommendations and tailored delivery solutions.
• Drive sales through proactive support and inventory monitoring.

Skills

Customer service skills

Sales knowledge

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales Team member to deliver exceptional service to professional customers, including contractors and property owners. This role involves assisting with order fulfillment, providing tailored recommendations, and meeting sales goals. Successful candidates will collaborate with team members, maintain a safe environment, and actively contribute to store goals. Experience in customer service or sales is preferred, and bilingual communication skills may be advantageous depending on location.