Pro Customer Service & Sales Specialist

The Home Depot; Norristown (Montgomery County); On-site; USD 35,000 - 50,000; Full time

Job summary

A major retail home improvement company seeks a Pro Customer Service Sales professional in Norristown. This role involves delivering exceptional service to professional customers, assisting with sales initiatives, and ensuring successful project outcomes. Team members will leverage product knowledge and collaborate closely to meet monthly sales goals. Strong customer service skills and the ability to build relationships are essential, along with possible bilingual communication requirements at certain locations.

Qualifications

• Ability to build and maintain professional relationships with Pro customers.
• Proven skills in driving sales and managing customer needs.
• Experience with inventory monitoring and sales initiatives.

Responsibilities

• Assist customers at the Pro Desk with their orders and inquiries.
• Manage delivery logistics to ensure customer satisfaction.
• Collaborate with team members to maintain store safety and cleanliness.

Skills

Product knowledge

Sales experience

Customer service

Bilingual communication

Job description

A major retail home improvement company seeks a Pro Customer Service Sales professional in Norristown. This role involves delivering exceptional service to professional customers, assisting with sales initiatives, and ensuring successful project outcomes. Team members will leverage product knowledge and collaborate closely to meet monthly sales goals. Strong customer service skills and the ability to build relationships are essential, along with possible bilingual communication requirements at certain locations.