Pro Customer Service & Sales Specialist

The Home Depot; Hampton (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a Customer Service Sales Specialist for their Pro Customer Service/Sales Team. This role includes delivering exceptional service to professional customers, managing sales initiatives, and building strong relationships with clients. Responsibilities also include assisting at the Pro Desk, handling materials, and resolving delivery issues. Ideal candidates should have experience in customer service or sales and possess strong product knowledge to effectively meet project needs. Bilingual skills may be preferred.

Qualifications

• Experience in customer service or sales preferred.
• Ability to build and maintain professional relationships.
• Strong product knowledge to assist Pro customers.

Responsibilities

• Drive sales by leveraging product knowledge and loyalty programs.
• Assist at the Pro Desk and manage deliveries.
• Ensure a clean, organized, and safe environment.

Skills

Customer relationship building

Sales proficiency

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a Customer Service Sales Specialist for their Pro Customer Service/Sales Team. This role includes delivering exceptional service to professional customers, managing sales initiatives, and building strong relationships with clients. Responsibilities also include assisting at the Pro Desk, handling materials, and resolving delivery issues. Ideal candidates should have experience in customer service or sales and possess strong product knowledge to effectively meet project needs. Bilingual skills may be preferred.