Pro Customer Service & Sales Specialist

The Home Depot; Lompoc (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member to deliver exceptional service and drive sales for professional customers, including contractors and property owners. You will build strong relationships with customers, leverage product knowledge for tailored solutions, and collaborate with team members to meet sales goals and uphold high service standards. Bilingual communication skills may be preferred depending on customer needs.

Qualifications

• Experience in customer service or sales, ideally in retail or similar environment.
• Proven ability to meet sales goals and drive customer satisfaction.
• Strong communication skills and ability to work collaboratively.

Responsibilities

• Deliver exceptional service to Pro customers including contractors and commercial clients.
• Drive sales through product knowledge and tailored recommendations.
• Collaborate with team to meet store goals and maintain high service standards.

Skills

Customer relationship management

Sales strategies

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer is seeking a Pro Customer Service/Sales team member to deliver exceptional service and drive sales for professional customers, including contractors and property owners. You will build strong relationships with customers, leverage product knowledge for tailored solutions, and collaborate with team members to meet sales goals and uphold high service standards. Bilingual communication skills may be preferred depending on customer needs.