Pro Customer Service & Sales Specialist

The Home Depot; Harper Woods (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer in Harper Woods is seeking dedicated Pro Customer Service/Sales Team members to enhance the experience for professional customers. This role involves supporting the customer journey through expert product recommendations, managing deliveries, and achieving sales goals. Team members will need strong communication skills and the ability to work well with others to maintain a clean and efficient work environment. Bilingual skills are a plus, depending on customer needs.

Qualifications

• Strong communication skills, particularly in a bilingual setting.
• Product knowledge relevant to contractors and commercial clients.
• Ability to meet sales goals and metrics.

Responsibilities

• Deliver exceptional service to Pro customers and support their project needs.
• Drive sales through tailored recommendations and effective order fulfillment.
• Collaborate with team members to maintain a safe and organized environment.

Job description

A leading home improvement retailer in Harper Woods is seeking dedicated Pro Customer Service/Sales Team members to enhance the experience for professional customers. This role involves supporting the customer journey through expert product recommendations, managing deliveries, and achieving sales goals. Team members will need strong communication skills and the ability to work well with others to maintain a clean and efficient work environment. Bilingual skills are a plus, depending on customer needs.