Pro Customer Service & Sales Specialist

The Home Depot; Waynesboro (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

A large home improvement retailer is seeking a Pro Customer Service Sales team member responsible for delivering exceptional service to professional customers. The role involves assisting at the Pro Desk, managing deliveries, and driving sales through product knowledge and relationship-building. Ideal candidates should possess strong customer service skills and an ability to meet sales goals. This position is full-time and offers a collaborative work environment.

Qualifications

• Experience in customer service or sales.
• Ability to communicate effectively with customers.
• Proficiency in maintaining organized inventory and sales initiatives.

Responsibilities

• Assist customers at the Pro Desk and manage materials loading.
• Build and maintain professional relationships with Pro customers.
• Meet monthly sales goals and uphold customer service standards.
• Resolve delivery issues and maintain a clean work environment.

Skills

Customer service

Sales knowledge

Product knowledge

Communication skills

Job description

A large home improvement retailer is seeking a Pro Customer Service Sales team member responsible for delivering exceptional service to professional customers. The role involves assisting at the Pro Desk, managing deliveries, and driving sales through product knowledge and relationship-building. Ideal candidates should possess strong customer service skills and an ability to meet sales goals. This position is full-time and offers a collaborative work environment.