Pro Customer Service/Sales – Contractor Solutions

Home Depot; Chicopee (MA); On-site; USD 24,108 - 26,863; Full time

Job summary

A leading home improvement retailer seeks a Pro Customer Service/Sales representative in Chicopee, MA. The role involves assisting contractors and commercial clients with order fulfillment, providing product recommendations, and ensuring customer satisfaction. Successful candidates will exhibit excellent customer service skills and meet sales goals while collaborating with team members in a supportive environment. Bilingual skills may be preferred based on customer needs.

Qualifications

• Experience in customer service or sales roles.
• Ability to build and maintain professional relationships.
• Proven track record of meeting sales goals.

Responsibilities

• Assist Pro customers at the Pro Desk and manage deliveries.
• Monitor inventory and execute sales initiatives.
• Collaborate with team members to ensure a safe environment.

Skills

Customer service skills

Sales proficiency

Product knowledge

Bilingual communication

Job description

A leading home improvement retailer seeks a Pro Customer Service/Sales representative in Chicopee, MA. The role involves assisting contractors and commercial clients with order fulfillment, providing product recommendations, and ensuring customer satisfaction. Successful candidates will exhibit excellent customer service skills and meet sales goals while collaborating with team members in a supportive environment. Bilingual skills may be preferred based on customer needs.