Pro Customer Service/Sales

The Home Depot; Wyoming (MI); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

A leading home improvement retailer is looking for dedicated individuals to join their Pro Customer Service Sales team. Responsibilities include assisting professional customers, managing deliveries, and providing expert product recommendations. Team members are expected to meet sales goals and collaborate effectively while ensuring exceptional service and support. Ideal candidates will possess strong sales and product knowledge and may be bilingual. This full-time role offers opportunities for growth in a dynamic environment.

Qualifications

• Experience in customer service or sales is preferred.
• Ability to build and maintain professional relationships.
• Strong organizational and communication skills.

Responsabilités

• Assist Pro customers at the Pro Desk.
• Manage deliveries and loading materials.
• Proactively drive sales and meet monthly sales goals.
• Collaborate with team members to resolve delivery issues.

Connaissances

Bilingual communications skills

Customer service excellence

Sales knowledge

Product knowledge

Description du poste

Join the Pro Customer Service Sales team at The Home Depot.

Job Description: The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Industries: Consumer Services