Pro Customer Service/Sales

The Home Depot; Daytona Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

A leading home improvement retailer is hiring a Pro Customer Service Sales member in Daytona Beach, Florida. This role involves delivering exceptional service to professional customers like contractors and property owners, assisting with their needs from order fulfillment to expert product recommendations. Team members are expected to meet sales goals, collaborate effectively, and maintain a safe and organized environment. Bilingual skills may be preferred based on customer needs.

Qualifications

• Excellent customer service skills to build and maintain relationships with Pro customers.
• Strong product knowledge to provide expert recommendations.
• Ability to meet monthly sales goals and drive store sales.

Responsibilities

• Deliver exceptional service to professional customers.
• Assist at the Pro Desk and manage deliveries.
• Collaborate with team members to maintain a safe environment.
• Collaborate with teammates to resolve delivery issues and support projects.

Skills

Customer service skills

Product knowledge

Sales ability

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other
• Consumer Services