Pro Customer Service/Sales

The Home Depot; Village of Freeport (NY); Presencial; USD 25 000 - 28 000; Tempo integral

Resumo da oferta

The Home Depot Pro Customer Service/Sales team in Freeport, NY serves professional customers including contractors, property owners, and commercial clients by handling orders, loading items, and delivering tailored solutions. Team members build relationships with Pro customers and leverage loyalty programs and product knowledge to drive sales, while ensuring a safe, organized store environment.

Employees aim to meet monthly sales goals and other metrics, offering expert product recommendations

Qualificações

• Experience in retail or Pro customer service preferred.
• Ability to meet monthly sales goals and metrics.
• Strong product knowledge to advise Pro customers.

Responsabilidades

• Assist at the Pro Desk, load materials, and manage deliveries.
• Provide tailored product recommendations and delivery solutions.
• Monitor inventory and support sales initiatives to drive Pro customer sales.

Conhecimentos

Customer service

Sales

Product knowledge

Bilingual communications

Descrição da oferta de emprego

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $18.50 - $20.00