Pro Customer Service/Sales

The Home Depot; San Diego (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales team member in San Diego, CA. The role supports professional clients by delivering exceptional service and driving sales through effective communication and tailored recommendations. Candidates should be able to assist with a variety of customer needs, maintain store standards, and collaborate with colleagues. Bilingual skills are preferred depending on location. This position offers a full-time employment type within the consumer services industry.

Qualifications

• Bilingual communications skills may be preferred depending on location.

Responsibilities

• Deliver an exceptional experience for professional customers.
• Proactively drive sales by leveraging product knowledge and recommendations.
• Collaborate with team members to maintain a clean, safe environment.
• Collaborate with teammates to maintain a clean, organized, and safe environment and resolve delivery issues.

Job description

Pro Customer Service Sales role at The Home Depot.

1 day ago Be among the first 25 applicants.

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. They are expected to meet monthly sales goals and other metrics to drive sales in the store.

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

• Not Applicable

Employment Type

• Full-time

Job Function

• Other

Industries

• Consumer Services

Qualifications

• Bilingual communications skills may be preferred depending on location.