Pro Customer Service/Sales

The Home Depot; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer is seeking a dedicated Pro Customer Service/Sales Team member in San Antonio, Texas. This role focuses on delivering exceptional service to professional customers, including contractors and property owners. Candidates will drive sales by leveraging product knowledge and providing tailored recommendations. The position requires collaboration with team members to maintain a safe and organized environment, and the ideal candidate should possess strong communication skills. Full-time employment offer with a focus on customer satisfaction.

Qualifications

• Bilingual communications skills may be preferred based on customer needs.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge and tailored recommendations.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals and metrics to drive sales.
• Assist at the Pro Desk, load materials, manage deliveries.
• Collaborate with team members to maintain a clean and safe environment.
• Resolve delivery issues and communicate advantages over competitors.
• Monitor inventory and uphold customer service standards.

Job description

1 week ago – Be among the first 25 applicants.

Pro Customer Service/Sales Team – The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients.

The team supports every stage of the Pro customer journey – from order fulfillment and safe loading to product recommendations and tailored delivery solutions.

Responsibilities

• Build and maintain professional relationships with Pro customers.
• Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
• Provide outstanding service based on unique project needs.
• Meet monthly sales goals and other metrics to drive sales in the store.
• Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
• Collaborate with team members to maintain a clean, organized, and safe environment.
• Resolve delivery issues and communicate Home Depot’s advantages over competitors.
• Monitor inventory, execute sales initiatives, and uphold high standards of customer service and safety.

Qualifications

• Bilingual communications skills may be preferred at certain locations; language requirements vary based on customer need.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services