Pro Customer Service/Sales

The Home Depot; Murrieta (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading home improvement retailer is looking for a Pro Customer Service Sales associate in Murrieta, CA. This full-time role involves building and maintaining relationships with professional customers, driving sales goals, and assisting with material loading and deliveries. Candidates should exhibit excellent product knowledge and a strong commitment to customer service. Collaboration within the team is emphasized, and bilingual skills may be beneficial based on customer needs.

Qualifications

• Ability to meet monthly sales goals while ensuring exceptional customer service.
• Strong problem-solving skills in resolving delivery issues.
• Capacity to communicate product knowledge effectively.

Responsibilities

• Drive sales by building relationships with Pro customers.
• Assist with loading materials and managing deliveries.
• Execute sales initiatives and monitor inventory.

Skills

Customer relationship management

Sales strategies

Product knowledge

Bilingual communication

Job description

Pro Customer Service Sales

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industry

Consumer Services

Location

Murrieta, CA