Pro Customer Service/Sales

The Home Depot; City of Rochester (NY); Vor Ort; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

A leading home improvement retailer is seeking a Pro Customer Service Sales member to enhance the experience for professional customers. Responsibilities include building relationships, driving sales, assisting at the Pro Desk, managing deliveries, and ensuring inventory standards. Ideal candidates will exhibit strong sales expertise and excellent customer service skills. Bilingual abilities may be preferred based on customer needs. This is a full-time position offering opportunities for professional growth.

Aufgaben

• Build and maintain relationships with Pro customers.
• Drive sales and meet monthly sales goals.
• Assist at the Pro Desk and load materials.
• Manage deliveries and communicate Home Depot's advantages.

Kenntnisse

Bilingual communication skills

Sales expertise

Customer relationship skills

Product knowledge

Jobbeschreibung

Pro Customer Service Sales (Home Depot)

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Other

Industries

Consumer Services