Pro Customer Service/Sales

The Home Depot; Jasper (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales member in Jasper, IN. This role involves supporting professional customers, meeting sales goals, and providing tailored recommendations to ensure project success. Strong product knowledge and the ability to collaborate with team members are essential. Bilingual communication skills may be preferred based on customer needs. Join us to deliver exceptional customer experiences and drive sales success.

Qualifications

• Experience in customer service and sales roles.
• Ability to meet monthly sales goals and metrics.
• Strong communication skills to engage with Pro customers.

Responsibilities

• Assist Pro customers at the Pro Desk and loading areas.
• Provide expert product recommendations based on customer needs.
• Collaborate with team members to maintain a safe environment.

Skills

Bilingual communication skills

Product knowledge

Customer relationship management

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Consumer Services

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