Pro Customer Service/Sales

The Home Depot; Boynton Beach (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Boynton Beach, FL. This role involves delivering exceptional service and support to professional customers, including contractors and property owners. Responsibilities include driving sales through expert product recommendations and collaboration with team members. Ideal candidates should possess strong communication skills and a willingness to maintain a safe and organized environment. This position offers the opportunity to engage with diverse clients and contribute to successful project outcomes.

Qualifications

• Experience in customer service or sales roles is preferred.
• Ability to build and maintain professional relationships.
• Knowledge of product recommendations relevant to customer projects.

Responsibilities

• Deliver exceptional experience for professional customers.
• Proactively drive sales and meet monthly sales goals.
• Assist at the Pro Desk and manage deliveries.
• Maintain a clean, organized, and safe store environment.

Skills

Bilingual communication skills

Customer service

Sales expertise

Bilingual (preferred)

Tools

POS system

Job description

Join to apply for the Pro Customer Service Sales role at The Home Depot

Job Description

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Consumer Services