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Cedar Springs Hospital, Inc. is seeking a flexible receptionist to manage all incoming calls and provide essential clerical support on site. You will assist with visitor badge creation, initial admission paperwork, and mail handling for the facility.
The role requires high school education, strong phone etiquette, and at least 1 year of customer service and phone experience, with confidentiality as a priority.
We are looking for someone who has a great deal of flexibility. We need coverage for day, evening and weekend shifts when our core receptionists need time off.
This position is responsible for all incoming calls to the facility while providing basic clerical support to the employees. Will assist with getting visitor badges for anyone needing to be on campus. Will help with initial admission paperwork. Will take care of daily incoming and outgoing mail. Assist with releasing company vehicles to employees for general transportation and transports. Assist with Temperature Check station coverage. Facilitates appropriate responses to emergency codes. We are looking for someone who has a great deal of flexibility. We need coverage for day, evening and weekend shifts when our core receptionists need time off.
At Cedar Springs Hospital, our mission is to deliver the highest quality services to individuals and their families who are dealing with the ramifications of mental illness or substance abuse. Our formula for successful treatment includes innovative services using a level of care that is appropriate to each illness, individually tailored programs and highly qualified mental health professionals. Cedar Springs is dedicated to providing quality, multidisciplinary behavioral health care services to children, adolescents, adults and their families.
Excellent phone etiquette and ability to handle a multi-line phone system. Typing 50 wpm with knowledge of grammar, punctuation and spelling. Knowledge of general office equipment. Requires organizational, verbal, interpersonal and customer service skills, the ability to read/comprehend written instructions and follow verbal instructions. Working knowledge of software programs such as Windows, Word, Excel, etc. Ability to maintain confidentiality.
Required: High School Diploma, 1 Year of Customer Service, 1 Year of Phone Skills
Preferred: Previous experience working in a healthcare setting
EEO StatementCedar Springs does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.