PRN Patient Representative Front Desk

HorseShoe Beverage Company; Olathe (KS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with profit sharing

Paid lunch breaks

Predictable weekday schedule with opt

No evenings or Sunday shifts

Job summary

Diagnostic Imaging Centers, P.A. in Overland Park, KS, is seeking a PRN Patient Representative to greet patients, register at front desk, verify insurance, collect payments and manage check-in/check-out in a fast-paced outpatient setting.

This role emphasizes exceptional customer service, HIPAA compliance, and teamwork with technologists and radiologists; flexible weekday hours with no evenings or Sundays, and a stable, locally owned clinic environment.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare, medical office, or customer service preferred.
• Strong customer service and communication skills.
• Detail-oriented with good organizational abilities.
• Ability to multitask in a fast-paced environment.
• Comfortable handling financial transactions and using electronic systems.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Register patients accurately in the electronic system.
• Verify insurance and collect applicable copays or balances.
• Schedule appointments and answer incoming calls.
• Maintain confidentiality and HIPAA compliance.
• Communicate effectively with technologists, radiologists, and clinic staff.
• Support overall front office workflow and patient experience.

Skills

Customer service excellence

Front desk experience

Healthcare environment experience

HIPAA knowledge

Education

High school diploma or equivalent

Tools

EMR software

Computer literacy

Job description

• Location 6650 West 110th Street,Overland Park, KS, 66211,United States
• Employee Type PRN Non-Exempt (Hourly)

Description

Patient Representative – Join Kansas City’s Premier Locally Owned Imaging Team

Position Title: PRN Patient Representative
Primary Location: Overland Park
Employment Type:PRN
Schedule: Variable Hours Mon-Fri 8a-5pm

Why Choose Diagnostic Imaging Centers?

At Diagnostic Imaging Centers, P.A. (DIC), we don’t just offer a job, we offer stability, teamwork, and a culture built on respect and accountability.

We are locally owned and radiologist-led, meaning decisions are made by the physicians who work alongside our teams every day. That means less corporate red tape, open communication, and leadership that listens.

As a Patient Representative, you are the first impression of our organization. Every Patient Representative plays a vital role in setting the tone for a positive, patient-centered experience.

Work/Life Balance & Benefits

We believe that when employees feel supported, they perform at their best. That’s why we offer our PRNs:

401(k) with profit sharing

Paid lunch breaks

Predictable weekday schedule with optional Saturday rotation

No evenings or Sunday shifts

Position Summary

The PRN Patient Representative is responsible for providing exceptional customer service at the front desk while ensuring accurate registration, scheduling, and financial processes. This Patient Representative role is ideal for someone who is professional, organized, and thrives in a fast-paced outpatient healthcare environment.

As a Patient Representative, you will support both patients and clinical staff while maintaining efficiency, compassion, and attention to detail.

About the Role

We are seeking a friendly, dependable Patient Representative to join our team at our Overland Park Location. The Patient Representative will greet patients, manage scheduling, verify insurance, collect payments, and ensure a smooth check-in and check-out process.

Position Responsibilities

Greet patients warmly and professionally upon arrival

Register patients accurately in the electronic system

Verify insurance and collect applicable copays or balances

Schedule appointments and answer incoming calls

Maintain confidentiality and HIPAA compliance

Communicate effectively with technologists, radiologists, and clinic staff

Support overall front office workflow and patient experience

Professional Environment

Diagnostic Imaging Centers fosters a strong internal culture built on teamwork, accountability, and respect. Many of our employees have long tenures with the organization because of our stable leadership and locally owned structure.

As a Patient Representative, your role directly impacts the patient experience from the moment they walk through our doors. Our radiologist-owned model ensures leadership is accessible, decisions are practical, and employees are treated as valued members of the organization.

Join Our Team

At Diagnostic Imaging Centers, a Patient Representative is more than a front desk team member — you are a key part of delivering exceptional patient care.

Requirements

Required Qualifications:

High school diploma or equivalent

Previous healthcare, medical office, or customer service experience preferred

Professional Skills & Attributes:

Strong customer service and communication skills

Detail-oriented with strong organizational abilities

Ability to multitask in a fast-paced environment

Comfortable handling financial transactions

Proficient with computers and electronic systems

Reliable, professional, and team-oriented

Summary

Join a team where your expertise is valued and your voice is heard. At Diagnostic Imaging Centers, you’ll work in a collaborative, radiologist-led environment that prioritizes patient care, teamwork, and work-life balance. We’re locally owned, growth-focused, and deeply committed to supporting our technologists — not just in their role today, but in their long-term career development.