PRN Patient Access Representative - Various Olathe Locations

kansashealthsystem; Olathe (KS); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

The Kansas Health System is seeking PRN Patient Access Representatives for Olathe clinic locations. These as-needed roles provide staffing coverage for vacations, sick leave, and other needs. Typical hours are 8:00 a.m.

– 5:00 p.m. with some sites offering later care; scheduling and hours vary by clinic. Responsibilities include greeting patients, verifying information, processing insurance, managing appointments, collecting co-pays, updating EMR, and serving as a liaison between patients and

Qualifications

• High School Graduate or GED.
• Previous Related Experience.
• Preferred Healthcare Experience.

Responsibilities

• Greets customers in prompt, courteous, and helpful manner.
• Verifies patient information and ensures paperwork is completed; collects insurance cards and IDs; updates patient demographics and insurance in the system.
• Maintains appointment scheduling system: scheduling, coordinating, and adjusting visits; follows no-show procedures; makes reminder calls.
• Answers phones, screens calls, takes complete messages, triages information, and routes to staff as needed.
• Collects patient co-pays and outstanding balances.
• Prepares office batches and balances daily payments.
• Acts as liaison between patient and medical staff; communicates with insurance for referrals and scheduling.
• Checks out patients, provides visit-specific information, and schedules future appointments.
• Maintains clean front desk and waiting area.
• Enter patient clinical information in EMR as PAR/Clinical access as assigned.
• Participates as a member of the Patient Centered Medical Home Team.
• Performs professional, clinical, and/or technical competencies of the assigned unit.
• Other duties may be assigned as required.

Education

High School Graduate or GED

Job description

Position Title

PRN Patient Access Representative - Various Olathe LocationsOlathe Medical Pavilion A

Position Summary / Career Interest:

Proposed Schedule: This posting is for PRN (as-needed) opportunities at clinic locations in Olathe. PRN employees provide additional staffing support as needed, including coverage for vacations, sick leave, and other staffing needs that may arise. Most clinics operate Monday through Friday from approximately 8:00 a.m. to 5:00 p.m. Some locations offer urgent care services with hours extending as late as 7:00 p.m. Scheduling and hours will vary based on the needs of the clinic.

Responsibilities and Essential Job Functions

• Greets customers in prompt, courteous, and helpful manner.
• Verifies patient information and assures that patient completes and signs appropriate paperwork. Obtains copies of insurance cards, driver license and enters/updates patient demographic and insurance information in computer system both accurately and in timely manner. Compiles and maintains all forms and/or documents in the patient's medical record.
• Maintains appointment scheduling system to include scheduling, coordinating, and adjusting patient appointments appropriate to patient's request, provider schedule, and computerized system capability. Consistently follows "No-Show" procedure. Completes appointment reminder calls.
• Answers telephone promptly, screens calls, takes complete message including all necessary triage information or route/transfers call to appropriate staff member. Efficiently distributes information to nursing and medical support staff, accurately, and in a courteous and timely manner.
• Consistently collects patient co-pay and outstanding account balances.
• Prepares office batches and balances patient payments received at the completion of each workday.
• Serves as liaison between patient and medical support staff. Communicates with insurance company for necessary information regarding referral information and/or assists patient with scheduling specialist appointment and/or testing.
• Checks out patients providing visit specific information and schedules future appointments.
• Maintains clean, orderly front desk and waiting area.
• PARs with PAR/Clinical access to the electronic medical record will timely and accurately enter patient clinical information in the EMR as related to assigned tasks associated with PAR/Clinical access.
• Participates fully as a member of the Patient Centered Medical Home Team.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED.
• Previous Related Experience.

Preferred Education and Experience

• Previous Healthcare Experience.

Job Requisition ID:

R-58231

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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