PRN, Direct Support Professional

HILLCREST FAMILY SERVICES; Dubuque (IA); On-site; USD 23,000 - 26,000; Part time

Job summary

Hillcrest Family Services seeks a Direct Support Professional in Dubuque, IA. This PRN position supports individuals with mental health challenges in group home or residential settings, providing daily living assistance and safety-focused care.

You will document progress in the EHR, participate in trainings, and coordinate with healthcare providers to ensure individualized care plans are followed and updated as needed.

Qualifications

• High School Diploma or HSED equivalent required.
• Prior experience with individuals who have chronic mental health issues preferred.
• Prior experience with health care documentation preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Assist with activities of daily living such as cooking, cleaning, showering, and money management.
• Monitor health and report changes to supervisors or healthcare providers.
• Coordinate transportation and appointments with healthcare providers.
• Provide emotional support and de-escalate distressed situations to ensure safety.
• Document daily progress in the client’s electronic health record (EHR) and complete incident reports within 24 hours.
• Participate in team meetings and trainings and support community integration activities.

Skills

Interpersonal communication

Patience

Empathy

Stress management

Education

High School Diploma or HSED

Job description

• Employee Type PRN
• Required Degree High school
• Manage Others No

Contact information

• Email [e-mail]

Description

Base rate of $17.00-$19.00 with shift differentials of $2.00-$3.00 per hour, based off shift type!

Responsibilities

The Direct Support Professional provides individualized support to individuals with mental health challenges, assisting with daily living tasks, promoting independence, and fostering a safe and supportive environment in a group home setting or in a residential facility setting. In addition, you will:

• Assist clients with activities of daily living (ADLs), including cooking, cleaning, showering, toileting, shopping, and managing money.
• Monitor clients’ health and report any changes in physical or mental condition to supervisors or healthcare providers.
• Assist with medical appointments such as transportation and coordinating with healthcare providers.
• Provide emotional support and encouragement to individuals.Recognize and respond to signs of distress or crisis situations.
• De-escalate challenging behaviors using positive and approved techniques to ensure safety for all clients and staff.
• Facilitate community integration and participation in social and recreational activities.
• Ensure that care plans are followed and updated as needed.
• Maintain accurate records of daily activities, progress and any relevant observations and document these items in the client’s electronic health record (EHR).
• Complete incident reports with 24 hours of the occurrence and share the report with social workers to ensure accuracy of report.
• Participate in team meetings and assigned trainings.
• Other duties as assigned.

Requirements

Education:

• High School Diploma or HSED equivalent required.

Experience:

• Prior experience working with individuals who have chronic mental health issues is preferred.
• Prior experience with health care documentation is preferred.

Knowledge/Skills:

• Strong interpersonal and communication skills – including written and verbal.
• Patience, empathy, and a passion for supporting individuals to achieve independence.
• Ability to remain calm and patient in stressful situations

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We’re a place where compassion is commonplace. Where our passion soars and faith restores.