PRN Concierge

TerraBella Senior Living; Columbia (SC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan with company match

Paid time off

Employee assistance program

Job summary

A senior living community in Columbia, South Carolina, is seeking a Concierge to manage reception duties, greet residents and visitors, and maintain organized records. The ideal candidate will have customer service experience and preferably a high school diploma or GED. This role offers a chance to work in a supportive environment that values its employees and provides a comprehensive benefits package, including medical, dental, and retirement plans.

Qualifications

• Preferred experience includes one to three years in customer service.
• Combination of education and experience may substitute for formal qualifications.

Responsibilities

• Conducts telephone answering and reception duties.
• Greets residents and visitors, answering inquiries.
• Updates resident information and manages appointments.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

TerraBella Senior Living is the proud operator of more than 20 amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia and Georgia. TerraBella communities together account for more than 1,500 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care and available, short-term Respite Care.

TerraBella Senior Living is looking for a Concierge to join our community TerraBella Windsor Lake.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Benefits

In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefits package. Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, employee assistance program and accident insurance policies.

Thank you for your interest in TerraBella Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.

EOE D/V