PRN Brainerd,MN - Patient Care Coordinator - Interventional Psychiatry (PRN) Onsite (Brainerd, MN)

alt Inc; Brainerd (MN); On-site; USD 36,000 - 47,000; Full time

Job summary

Everbright Health in Brainerd, MN is seeking a Patient Care Coordinator for Transcranial Magnetic Stimulation (TMS) and Spravato therapies. This PRN/a per diem role supports patients through intake, treatment, and follow-up, under a licensed provider.

You will handle scheduling, payments, and documentation while ensuring patient safety and a compassionate experience during every visit. This position is based in Brainerd with variable hours.

Qualifications

• High school diploma or equivalent; degree preferred.
• Experience with mental health or medical settings is desirable.
• Ability to follow clinical protocols and ensure patient safety.
• Strong documentation and record-keeping skills.

Responsibilities

• Administer TMS and Spravato treatments per physician orders.
• Monitor patients for safety and side effects during/after treatment.
• Document sessions in the EHR accurately.
• Provide compassionate patient support throughout treatment.
• Maintain treatment room cleanliness and safety.
• Coordinate scheduling, check-ins, and co-pays.
• Assist with insurance information collection and pre-authorizations.

Skills

Interpersonal skills

Communication

Documentation

Clinical protocol adherence

Education

High school diploma

Associate/Bachelor degree preferred

Tools

EHR systems

Job description

Patient Care Coordinator - Interventional Psychiatry (PRN)

Location: Brainerd, MN 56401

Company: Everbright Health (a division of Careforce Inc)

Pay: $30 per hour

Job description:

About Everbright Health

Everbright Health is an AI-powered MSO platform enabling mental health providers to offer advanced interventions within their practice, starting with Transcranial Magnetic Stimulation (TMS) and SPRAVATO. We are backed by a multi-million-dollar seed round from W Health Ventures and Sanos Capital. We have partnerships with 230+ providers across 10+ markets.

Position Summary

This is a role based in Brainerd, MN 56401.

The Patient Care Coordinator is responsible for administering Transcranial Magnetic Stimulation (TMS) and Spravato® treatments to patients with depression and other psychiatric disorders under the supervision of a licensed provider. This role ensures safe and accurate delivery of Interventional therapy while providing positive, compassionate, and professional experience for patients throughout their treatment journey.

The Coordinator plays a dual role in providing high-touch patient care and ensuring smooth administrative operations in a behavioral health clinic. This position involves facilitating the full treatment journey for patients receiving Transcranial Magnetic Stimulation (TMS) and intranasal Esketamine (Spravato®), while also managing administrative responsibilities such as scheduling, checking in patients, collecting payments, and maintaining accurate records.

Position Type & Hours

• This is a PRN / per diem position with variable hours based on clinic and patient capacity (primarily driven by TMS treatment volume).
• Shifts will be scheduled on an as-needed basis to cover PTO, training days, and periods of increased patient demand.
• Weekly hours will remain within the PRN threshold as defined by applicable state law.

Opportunity for conversion to full-time: As our TMS and Spravato® services grow, PRN team members will be given first priority for full-time roles as they become available.

Key Responsibilities:

• Administer TMS and Sparavato treatments per physician orders and established protocols.
• Monitor patients during and after treatment for safety and side effects.
• Document treatment sessions in the electronic health record (EHR) system.
• Provide emotional support and reassurance to patients throughout their treatment course.
• Maintain cleanliness and safety of treatment rooms and equipment.
• Report any technical issues, patient concerns, or deviations from protocol to the supervising provider.
• Assist with Administrative tasks, including checking in patients, collecting co-pays, and scheduling appointments.

Clinical Coordination & Patient Support

• Guide patients through the intake, treatment, and follow-up phases for TMS and Esketamine therapy.
• Provide education about treatment processes, expectations, and safety protocols.
• Monitor patients during treatment sessions, assist with pre-/post-treatment assessments, and report concerns to the clinical team.
• Ensure all required clinical documentation is completed and filed accurately.
• Assist with gathering insurance information and verifying coverage for TMS and Spravato®.
• Help ensure pre-authorizations are initiated and followed up on in collaboration with the billing team.
• Report daily patient updates, safety observations, and compliance concerns.
• Support clinic flow by helping coordinate room readiness and daily schedules

Qualifications:

• High School diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Healthcare, psychology, neuroscience, or certified medical assisting background preferred.
• Proven ability to build trust-based relationships with psychiatrists and community providers, translating those relationships into consistent patient referrals for TMS & Spravato.
• Prior experience in a mental health or medical setting is highly desirable.
• Ability to follow detailed clinical protocols and safety guidelines.
• Excellent interpersonal and communication skills.
• Strong attention to detail and documentation accuracy.
• Basic proficiency with computers and electronic health records.
• Must have reliable transportation to and from the clinic.

Key Competencies:

• Compassionate and patient-centered approach.
• Ability to remain calm and supportive in stressful situations.
• Dependability and punctuality.
• Professional demeanor and appearance.
• Team-oriented with a willingness to learn.

Job Type: PRN / Per Diem

Benefits: This is a non-benefits-eligible position. PRN team members are not eligible for health insurance, dental insurance, life insurance, 401(k), 401(k) matching, or paid time off.

Schedule: Variable / as-needed

Work Location: In person