PRN Automation Pharmacy Technician 4 (On Call) - Dallas, TX

Omnicell, Inc.; Dallas (TX); On-site; USD 30,000 - 47,000; Part time

Benefits offered by this job

On-call opportunities

Training and development

Job summary

Omnicell, Inc. is seeking a PRN Automation Pharmacy Technician for the Dallas, TX area to support XR2 automation systems.

The role focuses on operating and maintaining automated medication inventory management, performing restocking, and ensuring documentation and compliance with pharmacy procedures. The position requires active Texas licensure and national certification, strong customer service, and the ability to work independently in a fast-paced, hospital/pharmacy setting.

Qualifications

• Active Texas State Pharmacy Technician Registration / License.
• Active National Pharmacy Technician Certification.
• Experience with Pharmacy Automation preferred.
• Strong communication and customer service skills.

Responsibilities

• Operate Omnicell automation at customers’ sites per SOPs.
• Perform restocking to optimize automation use.
• Monitor inventory levels for daily dispensing readiness.
• Troubleshoot basic automation issues and report to TAC when needed.
• Maintain documentation and ensure compliance with procedures and policies.

Skills

Pharmacy technician

Customer service

Automation equipment

Troubleshooting

Communication skills

Windows / Office

Education

Texas State Pharmacy Technician License

National Pharmacy Technician Certification

Tools

Omnicell XR2

Pharmacy Automation Systems

Job description

PRN Automation Pharmacy Technician 4 (XR2) (On Call) - Dallas, TX

What You Can Expect

Career growth: Join a team that values promoting its members. Begin as an automation pharmacy technician and advance into roles such as professional services, consulting, marketing, management and beyond.

Opportunities are limitless at Omnicell for people who are driven and motivated about all aspects of healthcare.
Learning and development: Maintain your skillset at its best through ongoing on-the-job training centered around state-of-the-job technology. Take advantage of mentorship opportunities and utilize comprehensive learning initiatives tailored to improve your interpersonal skills.

Day inThe Life

As an PRN Automation Pharmacy Technician 4, you’ll play a critical role in supporting Omnicell’s XR2 system, a groundbreaking technology that enables a more fully automated approach to medication inventory management, helping the pharmacy to focus on patient care. Your role includes:

• Equipment management, maintenance, and troubleshooting.
• Managing optimal medication inventory levels.
• Diligently reviewing and updating documentation.
• Effective customer communication for building strong relationships.

Join us in this dynamic position and contribute to top-notch pharmacy services.

Responsibilities

• Operate Omnicell automation atcustomers’ sites according to Omnicell SOPs and best practices.
• Perform return and restocking duties to optimize the customer’s use of automation.
• Monitor and maintain formulary inventory levels to ensure availability of medications for daily dispensing.
• Responsible for prescribed maintenance of automation products and reporting unresolved issues to the Technical Assistance Center (TAC).
• Perform daily and periodic cleaning of the equipment according to recommended best practices.
• Inspect robot cell daily for issues, wear, and functionality.
• Monitor system trends and report concerns. Resolve common system issues.
• Maintain a high level of communication to ensure proactive, solution-oriented problem identification and resolution.
• Responsible for basic troubleshooting and maintenance of automation equipment and reporting unresolved equipment issues to the appropriate helpdesk.
• Maintain a high level of communication with pharmacy operations manager and customer, to ensure proactive, solution-oriented problem identification and resolution.
• Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer-focused support emphasizing quality, professionalism, and responsiveness, by acting as liaison between Omnicell and customer to assist with customer concerns.
• Conduct training and ensure completion of all required documents and compliance with all Pharmacy Services procedures and policies.
• Maintain fiscal responsibility for work-related expenses, complete expense reports, adhere to corporate card procedures, per Omnicell travel policies.
• Comply with reasonable procedures, policies and guidelines established by the Customer facility.
• Maintain national certification and all state required credentialing.
• Act as a resource or SME, for Omnicell team members, providing training and/or assistance either on site or remotely to ensure optimal workflow.

Specialized Knowledge / Skills

• Good organizational skills in a fast-paced environment
• Demonstrate great customer service skills.
• Strong communication and problem-solving skills.
• Ability to work with mechanical equipment.
• Working knowledge of computer hardware, Microsoft Windows, Excel, and PowerPoint.
• A self-starter who is able to work independently and follow a detailed plan.
• Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels.

Basic Qualifications

• High school diploma or GED.
• Active Texas State Pharmacy Technician Registration / License from Texas State Board of Pharmacy.
• Active Nationally Certified Pharmacy Technician Certificate(PTCB/CPHT/EXCPT).
• Some working knowledge / familiarity with Pharmacy Automation (strongly preferred).

Preferred Knowledge and Skills

• Completion of an accredited Pharmacy Technician Training Program.
• 1 year of hospital pharmacy technician experience (strongly preferred).
• 2 years previous experience in hospital pharmacy automation.
• Basic Troubleshooting Skills with automation devices.

Work Conditions

• Ability to travel for training.
• This is a PRN ON CALL as needed role to support as back-up for call-ins/sick calls, vacation, sick leave, LOAs, etc.
• Must be able to daily commute to work at4500 S Lancaster Rd, Dallas, TX 75216 site
• Shift (s) : 2 shifts: 6:30 am to 3 pm / 2 pm to 10:30 pm
• Have open / flexibility in availabilities. Best for those with 7 on / 7 off, PRN, Part-Time, etc. in current work schedule.
• HospitalPharmacy environment.
• 8-to-10-hour shifts.
• Working hours may be outside of normal business hours based on business or project needs.
• Capable of standing for several hours at a time.
• Potential exposure to hazardous drugs.
• Able to lift up to 35 lbs.