Privileged Access Ops Analyst (CyberArk EPM) – Hybrid

The Elevance Health Companies, Inc.; Indianapolis (IN); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

merit increases

Paid Time Off

medical

401(k) +match

stock purchase plan

Job summary

Elevance Health in Indianapolis, IN is seeking a CyberArk EPM Operations Security Analyst III to manage privileged access and EPM operations. The role collaborates with Security, IAM, IAM, and Infrastructure teams, ensuring secure access and policy enforcement in a hybrid, in-office-1-day-per-week setting.

The ideal candidate has IAM/PAM experience, Windows admin skills, and ServiceNow familiarity. This is a hands-on, enterprise environment with 24x7 operational readiness expectations.

Qualifications

• Requires a BA/BS in IT, CS or related field and 3+ years of experience or equivalent background.
• Experience with IAM, PAM, and access governance preferred.

Responsibilities

• Process CyberArk EPM privilege elevation requests via ServiceNow.
• Validate business justification, approvals, and change management requirements.
• Assign and remove temporary elevated access per approved procedures.
• Support emergency and break-glass access requests.
• Ensure all privileged access activities are properly documented and auditable.
• Administer day-to-day CyberArk EPM operations and policy assignments.
• Validate EPM agent health, policy deployment, and endpoint compliance.
• Troubleshoot access, policy enforcement, and elevation issues.
• Coordinate with Engineering teams to resolve complex technical problems.
• Support new policy rollouts, platform updates, and operational readiness activities.
• Monitor privileged activity, telemetry, and operational dashboards.
• Investigate policy violations, unauthorized privilege use, and operational issues.
• Support incident response activities and perform RCA for access-related incidents.
• Generate operational metrics, reporting, and audit evidence.
• Support internal audits and periodic access certifications.

Skills

IAM

PAM

RBAC

Active Directory

PowerShell

REST APIs

ITSM

Windows Server

Security Operations

Incident Response

Education

Bachelor's degree in Information Technology, Computer Science or related field

Tools

CyberArk EPM

CyberArk PAM/PSM

SailPoint Identity Security Cloud

BigFix

ServiceNow

Job description

Elevance Health in Indianapolis, IN is seeking a CyberArk EPM Operations Security Analyst III to manage privileged access and EPM operations. The role collaborates with Security, IAM, IAM, and Infrastructure teams, ensuring secure access and policy enforcement in a hybrid, in-office-1-day-per-week setting.

The ideal candidate has IAM/PAM experience, Windows admin skills, and ServiceNow familiarity. This is a hands-on, enterprise environment with 24x7 operational readiness expectations.