Private Training Pro & Membership Experience Coach

UFC GYM - Whitestown, IN; Huntington Beach (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

UFC Gym is seeking a Fitness Coach to deliver exceptional member service and drive Private Training and supplement revenue. You will manage private and small group sessions, maintain client programs in dotFIT, and ensure accurate scheduling and record-keeping.

Weekend availability is required to meet client demand. The role emphasizes a service-driven approach with a focus on changing lives through training, education, and gym partnerships.

Qualifications

• In-depth knowledge of Private Training techniques from assessment to program design.
• Must be able to adjust and operate all Fitness Equipment.
• Knowledge of company policies, practices, and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills.
• Friendly, enthusiastic, and positive attitude.
• Ability to understand and follow oral and written instructions.
• Possess a strong customer service focus.
• Respond professionally to requests and inquiries from guests, members, and staff.
• Strong organizational and time management skills. Understands basic record-keeping practices.
• Must be computer proficient with basic skills in Word and Excel.
• Ability to work, set up, and execute successful weekends.

Responsibilities

• Sell and conduct private and small group training with members.
• Assist members and encourage member involvement in private training.
• Ensure accurate administration of client programs (dotFIT, supplements, measurement tracking, workouts, etc).
• Arrive on time, prepared, and attentive for training appointments.
• Assist in revenue-generating activities (supplement booths, workshops).
• Achieve personal monthly revenue objectives in sessions, training, and supplement sales.
• Conduct guest tours and complete sales when needed through the Turn-Over process.
• Execute an effective prospecting strategy with Starter Sessions and other activities.
• Independently schedule and manage client appointments for optimal time management.
• Coordinate directly with clients to arrange sessions according to availability.
• Maintain up-to-date scheduling records and adjust for changes.
• Handle self-directed appointment setting, including follow-ups and rescheduling.
• Follow all policies and procedures regarding payment transactions.
• Document daily workouts for liability and certification standards.

Skills

Private Training

Sales

Customer Service

Scheduling

Excel

dotFIT

Communication

Education

High school diploma or GED

4-year degree preferred

dotFIT certification

CPR/AED certification

USA Wrestling Copper Certified

Tools

Word

Excel

Scheduling software

Job description

UFC Gym is seeking a Fitness Coach to deliver exceptional member service and drive Private Training and supplement revenue. You will manage private and small group sessions, maintain client programs in dotFIT, and ensure accurate scheduling and record-keeping.

Weekend availability is required to meet client demand. The role emphasizes a service-driven approach with a focus on changing lives through training, education, and gym partnerships.