Private Events Coordinator

Clubatsnoqualmieridge; Ruffled Feathers Golf Community (IL); On-site; USD 40,000 - 56,000; Full time

Job summary

Arcis Golf at Ruffled Feathers Golf Club in Lemont, IL seeks an events coordinator to plan, support, and market private events and meetings at the property. You will contact clients directly to maximize revenues and maintain ongoing guest relationships.

Responsibilities include coordinating with departments, assisting with menu planning, ensuring payments, and providing a top-notch guest experience. Evening and weekend flexibility is required.

Qualifications

• Excellent people and communication skills.
• Demonstrated outstanding customer service.
• Willingness to learn and perform new food & beverage programs.

Responsibilities

• Establishes and maintains positive client relationships.
• Coordinate event with all appropriate departments.
• Upsells products and services offered by the location.
• Assists the client with menu planning; food & beverage, set-up, decorations, and other services requested by client; assures that all requirements are communicated and completed to the clients specifications.
• Ensures payment is received and properly coded.
• Ensures a pleasant visit for each guest; maintains effective guest relations.
• Conducts tours of golf course and facility, if necessary.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

Skills

People skills

Communication

Customer service

Organizational skills

Flexibility

Job description

Club Location: Ruffled Feathers Golf Club - Lemont, IL

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

SUMMARY

Responsible for planning, supporting and marketing all private events and meeting functions at the property through direct client contact to maximize profits from revenues. Maintains ongoing relationship with guests. Assist in project management and implementation of contracts and agreements.

Essential Functions

• Establishes and maintains positive client relationships.
• Coordinate event with all appropriate departments.
• Upsells products and services offered by the location.
• Assists the client with menu planning; food & beverage, set-up, decorations, and other services requested by client; assures that all requirements are communicated and completed to the clients specifications.
• Ensures payment is received and properly coded.
• Ensures a pleasant visit for each guest; maintains effective guest relations.
• Conducts tours of golf course and facility, if necessary.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Excellent people and communication skills.
• Demonstrated outstanding customer service.
• Must possess willingness to learn and perform new food & beverage programs and services.
• Excellent communication and organizational skills, attention to detail, drive and motivation.
• Flexibility with schedule with evenings and weekend work required.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and interpret retail product labeling.
• Ability to speak effectively before groups of customers or associates of organization.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.