Private Events & Catering Lead

Arcis Golf; Lemont (IL); On-site; USD 42,981,000 - 74,501,000; Full time

Job summary

Arcis Golf’s Ruffled Feathers location in Lemont, IL seeks an events-focused team member to plan, support, and market private functions. This role drives client engagement, coordinates with multiple departments, and helps maximize venue revenue through thoughtful service delivery.

Ideal candidates demonstrate strong communication, customer service excellence, and the flexibility to work evenings and weekends, with an eye for menu planning, setup, and guest experience perfection.

Qualifications

• Excellent people and communication skills.
• Demonstrated outstanding customer service.
• Willingness to learn and perform new food & beverage programs and services.
• Excellent communication and organizational skills, attention to detail, drive and motivation.
• Flexibility with schedule with evenings and weekend work required.

Responsibilities

• Establishes and maintains positive client relationships.
• Coordinate event with all appropriate departments.
• Upsells products and services offered by the location.
• Assists the client with menu planning; food & beverage, set-up, decorations, and other services requested by client; assures that all requirements are communicated and completed to the clients specifications.
• Ensures payment is received and properly coded.
• Ensures a pleasant visit for each guest; maintains effective guest relations.
• Conducts tours of golf course and facility, if necessary.
• Performs special projects delegated by management.
• Stays updated on latest developments pertinent to the department as well as the location.

Job description

Arcis Golf’s Ruffled Feathers location in Lemont, IL seeks an events-focused team member to plan, support, and market private functions. This role drives client engagement, coordinates with multiple departments, and helps maximize venue revenue through thoughtful service delivery.

Ideal candidates demonstrate strong communication, customer service excellence, and the flexibility to work evenings and weekends, with an eye for menu planning, setup, and guest experience perfection.