Private Dining & Events Sales Manager

Bastion-Hospitality; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Bastion Hospitality LLC in Miami is seeking a proactive Events Sales Manager to coordinate private dining and collaborations for a sophisticated clientele. You will drive outreach to new clients, propose compelling event concepts, and work closely with the General Manager, Executive Chef, and operating partners to deliver flawless experiences.

Ideal candidates possess 3–5 years of hospitality sales, excellent English communication, and strong organizational skills to manage multiple events,

Qualifications

• High school or equivalent education preferred.
• 3–5 years of hospitality sales experience.
• Must speak, read, and write in clear English.
• Able to work independently as well as collaboratively in a diverse group.
• Meticulously organized and highly communicative.
• Ability to perform with only general instruction on new assignments and minimal direction.

Responsibilities

• Generate new clients and identify/call on past and current clients directly to constantly promote events and catering functions.
• Monitor calls, handle inquiries, and provide client proposals in accordance with established departmental policies and procedures.
• Maintain and organize all client and event files with up-to-date information.
• Negotiate prices and arrangements with clients, draw up contracts, and secure client’s signature and deposit within approved booking guidelines.
• Remain abreast of all menu and wine list changes at the restaurant. Work with the Executive Chef to establish event menus, the General Manager to ensure staffing pars, and Sommelier to ascertain appropriate wines for parties and events.
• Attend the managers' meetings each week to update management on upcoming private parties.
• Entertain clients in accordance with established company (and building) policies and guidelines.
• Be in the know of major events in the city. Attend all possible networking events to prospect and qualify new business.
• Insure that the requisitions, equipment, supplies and services needed for each function correspond to the client’s specifications, and fit within the approved booking guidelines.
• Check with the client during the event to ensure satisfaction and to respond to any additional requests. If necessary, continually assist staff during the entire event to ensure all details are carried out according to client’s specifications.
• Prepare accurate bill to be presented to the client and ensure payment collection is fulfilled properly.
• Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
• Promote teamwork by continuously communicating with restaurant management teams, accounting management, and other key company personnel.
• Work closely with restaurant departments to facilitate services agreed upon by clients and achieve maximum results.
• Handle complaints regarding private dining and events and take appropriate action to ensure client satisfaction in accordance with departmental policies and guidelines.
• Respond to guest inquiries in a timely, friendly, and efficient manner.
• Follow up with clients after departure to attain guest loyalty and secure future bookings.

Skills

Strong communication

Highly organized

Negotiation

Sales experience

Independent & collaborative

Multitasking

Flexible hours

Education

High school diploma or equivalent

Tools

Reservation systems

POS systems

Guest Experience Platforms

Job description

Bastion Hospitality LLC in Miami is seeking a proactive Events Sales Manager to coordinate private dining and collaborations for a sophisticated clientele. You will drive outreach to new clients, propose compelling event concepts, and work closely with the General Manager, Executive Chef, and operating partners to deliver flawless experiences.

Ideal candidates possess 3–5 years of hospitality sales, excellent English communication, and strong organizational skills to manage multiple events,