Private Banking Relationship Manager I/II

Trustmark Bank; Houston (TX); On-site; USD 95,000 - 140,000; Full time

Job summary

Trustmark Bank in Houston is seeking a Private Banking professional to coordinate credit approvals and deliver customized wealth solutions to high-net-worth clients. The role supports a team-based approach across credit, deposits, investments, insurance, and fiduciary services.

This position can be filled at Level I or II with expanded responsibilities, requiring strong lending experience, regulatory knowledge, and relationship-building skills within the private banking space.

Qualifications

• Four-year college education or equivalent work experience.
• 5 years banking experience or related work experience to include previous lending experience.
• Knowledgeable of Private Banking and bank financial products and services.
• Strong knowledge of loan products and bank policies.
• Experience with document prep and new accounts systems.
• Familiar with state and federal regulations relating to credit.
• Proven ability to build relationships with high-net-worth clients.
• Superior judgment in loan decisions and ability to handle troubled loans.

Responsibilities

• Coordinates entire credit approval process, including loan approval within lending authority for consumer and commercial relationships.
• Services a loan portfolio, including credit and collateral exceptions and past dues.
• Work with partners to provide deposit solutions and other retail services to meet client needs.
• Provide non-bank solutions: planning, investments, insurance, and fiduciary services.
• Coordinate development of new private banking business and call on customers to develop new business.
• Maintain professional community relations to increase visibility and opportunities.
• Provide financial and banking advice through a team approach to Trustmark’s BEST clients.
• Perform additional duties as assigned.

Skills

Private Banking knowledge

Loan underwriting

Relationship building

Sales fundamentals

Regulatory knowledge

Education

Four-year college education or equivalent

Bachelor's degree in Finance/Business

Job description

Overview
Provide concierge-level delivery of financial services through superior hands-on contact for Bank customers. These clients are high-income earners or high-net-worth clients. This is accomplished through customized credit, deposit, investment, insurance, and fiduciary solutions in a team dynamic.

Overview
Provide concierge-level delivery of financial services through superior hands-on contact for Bank customers. These clients are high-income earners or high-net-worth clients. This is accomplished through customized credit, deposit, investment, insurance, and fiduciary solutions in a team dynamic.

THIS POSITION IS OPEN TO THE GREATER HOUSTON AREA.

This position may be filled at Level I or Level II. Additional responsibilities and qualifications apply.

Responsibilities

• Coordinates entire credit approval process, including loan approval within lending authority for consumer and commercial relationships, including partnering with mortgage expert. Seek advice and guidance on complex credit requests
• Services a loan portfolio, including credit and collateral exceptions and past dues
• Work with partners to provide deposit solutions and other retail services to meet the needs of our clients
• Work with team to provide non-bank solutions to meet the clients needs: Planning, investments, insurance, and fiduciary services
• Coordinate the development of new private banking business and call on potential or existing customers to develop new business and promote company services and solutions.
• Maintain professional community relations, including leadership roles, to increase the bank’s visibility and new business opportunities, and to further professional development.
• Provide financial and banking advice and counseling through a team approach to Trustmark’s “BEST” clients.
• Perform additional duties as assigned.

Additional Responsibilities For Level II

• Cross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to strategic organizational goals.

Qualifications

• Four-year college education or equivalent work experience.
• 5 years banking experience or related work experience to include previous lending experience
• Knowledgeable of Private Banking and the bank financial products and services
• Knowledge of deposit and loan products, as well as bank policy
• Knowledge of document preparation and new accounts systems
• Knowledge of negotiable instruments
• Complete understanding of the requirements of properly securing a loan
• Familiar with state and federal regulations and bank policies relating to credit
• Knowledge of sales principles
• Knowledge of Basic investment strategies implemented by High net worth clients
• Knowledge of Basic estate planning strategies implemented by High net worth clients
• Knowledge of Basic insurance strategies implemented by High net worth clients
• Superior judgment in making loan decisions
• Experience dealing with sophisticated clientele
• Experience in recognizing and handling troubled loans and problem customers
• Thorough knowledge and understanding of loan and deposit debits and credits
• Strong analytical ability
• Advanced interpersonal skills
• Must possess effective verbal and written communication skills
• Proven ability to build relationships
• Customer contact and sales and service skills
• Ability to work with others
• Ability to lead the work of others
• Prefer degree in Finance, Accounting, Insurance, Business, related field, or equivalent experience
• Bank branch work preferred
• Previous investment experience with 7, 63, or 66, and insurance licensure preferred

Additional Qualifications For Level II

• 7 years banking experience or related work experience to include previous lending experience
• Thorough knowledge of Private Banking and the bank financial products and services
• Preferably commercial lending banking experience or related work

Physical Requirements/Working Conditions

Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.

Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site. Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.