Overview
Provide concierge-level delivery of financial services through superior hands-on contact for Bank customers. These clients are high-income earners or high-net-worth clients. This is accomplished through customized credit, deposit, investment, insurance, and fiduciary solutions in a team dynamic.
THIS POSITION IS OPEN TO THE GREATER HOUSTON AREA.
This position may be filled at Level I or Level II. Additional responsibilities and qualifications apply.
Responsibilities
- Coordinates entire credit approval process, including loan approval within lending authority for consumer and commercial relationships, including partnering with mortgage expert. Seek advice and guidance on complex credit requests
- Services a loan portfolio, including credit and collateral exceptions and past dues
- Work with partners to provide deposit solutions and other retail services to meet the needs of our clients
- Work with team to provide non-bank solutions to meet the clients needs: Planning, investments, insurance, and fiduciary services
- Coordinate the development of new private banking business and call on potential or existing customers to develop new business and promote company services and solutions.
- Maintain professional community relations, including leadership roles, to increase the bank’s visibility and new business opportunities, and to further professional development.
- Provide financial and banking advice and counseling through a team approach to Trustmark’s “BEST” clients.
- Perform additional duties as assigned.
Additional Responsibilities for Level II
- Cross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to strategic organizational goals.
Qualifications
- Four-year college education or equivalent work experience.
- 5 years banking experience or related work experience to include previous lending experience
- Knowledgeable of Private Banking and the bank financial products and services
- Knowledge of deposit and loan products, as well as bank policy
- Knowledge of document preparation and new accounts systems
- Knowledge of negotiable instruments
- Complete understanding of the requirements of properly securing a loan
- Familiar with state and federal regulations and bank policies relating to credit
- Knowledge of sales principles
- Knowledge of Basic investment strategies implemented by High net worth clients
- Knowledge of Basic estate planning strategies implemented by High net worth clients
- Knowledge of Basic insurance strategies implemented by High net worth clients
- Superior judgment in making loan decisions
- Experience dealing with sophisticated clientele
- Experience in recognizing and handling troubled loans and problem customers
- Thorough knowledge and understanding of loan and deposit debits and credits
- Strong analytical ability
- Advanced interpersonal skills
- Must possess effective verbal and written communication skills
- Proven ability to build relationships
- Customer contact and sales and service skills
- Ability to work with others
- Ability to lead the work of others
- Prefer degree in Finance, Accounting, Insurance, Business, related field, or equivalent experience
- Bank branch work preferred
- Previous investment experience with 7, 63 or 66, and insurance licensure preferred
Additional Qualifications for Level II
- 7 years banking experience or related work experience to include previous lending experience
- Thorough knowledge of Private Banking and the bank financial products and services
- Preferably commercial lending banking experience or related work
Physical Requirements/Working Conditions
Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens.