Privacy and Records Associate

City and County of Denver; United States; Hybrid; USD 33,000 - 50,000; Full time

Benefits offered by this job

Pension plan

457B retirement

Paid time off

Holidays & personal day

Health/dental/vision insurance

Job summary

City and County of Denver's Denver Human Services is seeking a Privacy and Records Associate to support the PIAD team. You will review data loss prevention, process records requests with redactions, and assist in mitigating breaches and ensuring compliance across privacy initiatives.

You’ll work with the Records Team to develop procedures, track retention, and provide training on AI privacy challenges and information sharing. A detail-oriented, confidential approach is essential.

Qualifications

• Graduation from high school or GED.
• 3 years of clerical experience including 2 years at Administrative Support Assistant III.
• Education/Experience equivalency may substitute for the minimum requirements.

Responsibilities

• Review data loss prevention program for breaches in emails, USBs, and AI programs.
• Process records requests, including researching internal/state systems and applying redactions.
• Assist in mitigating breaches of client data through investigations, reporting, and documentation.
• Assist in Civil Rights issues through information gathering, evidence review, and drafting correspondence.
• Review information sharing agreements and contracts for privacy language and BAA applicability.
• CJIS training, logging, fingerprinting, and compliance review.
• Develop training for AI and emerging privacy challenges.
• Provide coverage for the two-person Privacy Team at satellite offices.
• Develop program-specific training for various programs.
• Collaborate with Records Team on work plans and procedures.

Skills

Detail-oriented

Confidentiality

Records requests

Teamwork

Process improvement

Lean Six Sigma

Education

High school diploma or GED

Job description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $23.89 - $29.86/hour. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.

Who We Are & What You’ll Do

At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being. The Performance Improvement and Accountability Division (PIAD) of Denver Human Services is seeking a flexible, adaptable, and detail-oriented individual to serve as a Privacy and Records Associate.

Specifically, as a Privacy and Records Associate you will:

• Review data loss prevention program for breaches in emails, USB’s, and AI programs
• Process records requests, to include researching internal and state systems, and apply appropriate redactions prior to release
• Assist in mitigating breaches of client data through investigations, reporting, and documentation
• Assist in Civil Rights issues (Language Access, Title I and II issues and complaints, and ADA accommodations) through collaborative information gathering, evidence review, documentation, and drafting correspondence
• Review information sharing agreements and contracts for privacy language and BAA applicability
• Criminal justice information systems (CJIS) training, logging, fingerprinting, and compliance review
• Legal and statutory review for program compliance and information sharing
• Serve as additional data steward for agency technology services requests
• Develop training for Artificial Intelligence and other emerging privacy challenges
• Develop program specific training for various federal, state, and locally administered programs
• Provide coverage for the two-person Privacy Team at the satellite offices and during absences
• Manage distribution lists and network drive permissions

This position will also work with the Records Team to:

• Assist leadership with developing or modifying work plans, methods, and procedures, and work schedules to provide adequate staff coverage
• Follow Federal, State, and City regulations regarding records retention and destruction
• Collect and compile data for reports and analysis of operations
• Resolve problems encountered during daily operations and determine appropriate solutions
• Contribute performance feedback, and provide information to inform the formal performance evaluation
• Innovate and implement lean strategies to improve efficiency and impact of the team
• Perform other related duties as assigned

What You’ll Bring

• We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.
• Exceptionally detail‑oriented, with a strong ability to perform accurate QA on records redactions and documentation
• Experienced supporting records requests, coordinating with managers, and maintaining high standards of confidentiality
• Familiar with records destruction processes and able to support procedural compliance and tracking
• Capable of assisting with teamwork plans, workflows, and scheduling
• Focus on enhancing efficiency and supporting smooth daily operations across records and privacy functions
• Committed to maintaining optimal team performance and contributing to a positive, productive work environment
• Knowledgeable in process improvement principles; Lean Six Sigma Green Belt or higher is preferred

Required Minimum Qualifications

• Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
• Experience Requirement: Three (3) years of clerical experience which must include two (2) years of experience at the level of Administrative Support Assistant III
• Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements

Application Deadline

This position is expected to stay open until September 18th, 2026. Please submit your application as soon as possible and no later than September 18th at 11:59 PM.

About Everything Else

Job Profile CC1507 Administrative Support Assistant V

Position Type Unlimited Position Salary Range $23.89 - $35.84 Target Pay $23.89-$29.86/hour Agency Denver Human Services Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, for English or for Spanish.