Establishment Child Support Technician II

City and County of Denver; Denver (CO); Hybrid; USD 33,000 - 50,000; Full time

Benefits offered by this job

Life-long pension

457B Retirement Plan

PTO and holidays

Job summary

City and County of Denver is hiring an Establishment Child Support Technician II to perform technical and legal work in establishing and enforcing child support obligations. You will draft documents, prepare cases for hearings, and communicate with involved parties to guide them through the process.

Ideal candidates bring four years of related experience, proficiency with CBMS/ACSES/Adobe and Microsoft Office, and a commitment to serving diverse families in a hybrid Denver workplace.

Qualifications

• Four years of experience in child support initiation, enforcement, or related field.
• Education equivalency may substitute for minimum experience.
• Strong negotiation, accuracy, and attention to detail are essential.
• Experience with CBMS, ACSES, Adobe and Microsoft Office is a plus.

Responsibilities

• Perform technical and legal work following administrative or judicial processes.
• Draft legal documents including stipulations, notices, motions and subpoenas.
• Prepare cases for conferences or hearings with relevant information and documentation.
• Communicate with parties regarding establishment processes and guidelines.
• Participate in community outreach events or work at alternate locations as needed.
• Additional duties as assigned.

Skills

Negotiation skills

Accuracy

Attention to detail

Multi-tasking

Adaptability

Customer interaction

Education

High school diploma or GED

Tools

CBMS

ACSES

Adobe

Microsoft Office

Job description

Aug 31, 2026

$23 - $35/hour

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those whobenefitfrom your passion,skillsandexpertise. Join our diverse,inclusiveand talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salarycommensuratewith education and experience. New hires are typically brought into the organization between $23.89 - $27.00. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 wellness day and 1 volunteerdayper year
• Competitive medical, dental and visionplanseffective within 1 month of start date

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.

WhatYou’llDo

AtDenver Human Services (DHS) , we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

Division of Economic Security:
Through our Economic Security Division (ESD), Denver Human Servicesseeksto engage residents in strengthening economic well-being and mobility across their lifespan. Byleveragingthe resources of Denver Human Services’ programs and a network of community partnerships, Economic Security providesa holistic approachto service deliveryin order toassistcustomers in the ability to foresee crisis as well as adapt to and leverage changing life conditions to their advantage.

The Economic Security Division iscomprisedof the following program areas: Colorado Works Workforce Development, SNAP to Success (Denver’s name for Employment First), Childcare Assistance Program (CCAP) and Child Support Services (CSS).

CSS Vision: The vision of Child Support Services is to help build a world where children can count on their parents for the support and love that they need to be healthy and successful. CSS will put children first by both parents assuming responsibility for the economic and social well-being,healthand stability of their children.We recognize that childrenbenefitfrom positive, ongoing relationships with both parents.

Child Support Services (CSS) partners with federal, state, tribal, and local governments, and others to promote parental responsibility so that children receive support from both parents, even when they live in separate households. Nationally, the child support program is one of the largest income-support programs for families, contributing money to family budgets to help pay for the basics: shelter, food, childcare, transportation, and school clothes. Child support makesa big differenceto children. We strive to provide family centered services and are incorporating innovative strategies that improve the reliability of child support payments.

TheEconomic SecurityDivision of Denver Human Services is currentlyseekinghighly skilled applicants for the position of Establishment Child Support TechnicianII.

The Establishment Child Support Technician II:

• Performs technical and legal work by following an administrative or judicial process to provide services to clients involving the establishment,enforcementand/or modification of child support obligations
• Drafts legal documents pertinent to cases including but not limited to stipulations, notice offinancial responsibility, motions,summonsand subpoenas.
• Prepares cases for conferences or hearings to include any relevant information and all relevant case documentation
• Communicates with partiesregardingexplanation of child support establishment processes including negotiation conferences or hearings todeterminetheappropriate guidelineobligation
• This position may berequiredtoparticipatein community outreach events and/or work in alternate city locations dependent on the business need
• Additionalduties as assigned

WhatYou’llBring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels.You'llbe right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

• A passion for public service and improving the lives of families through strong negotiation skills, accuracy, and attention to detail
• Experience with managing multiplehigh prioritytasks in a fast-paced work environment while managing caseloads
• Exhibits agility in an evolving work environment
• Experience engaging customers from diverse backgrounds with a solution-oriented approach through phone, email, and face-to-face contact
• Experience with CBMS, ACSES, Adobe and Microsoft suite is a plus

Required Minimum Qualifications

• Education Requirement:Graduation from high school or the possession of a GED, HSET or TASC Certificate
• Experience Requirement:Four (4) years of experience performing child support initiation, enforcement, collections, investigations, casemanagementor a related field
• Education & Experience Equivalency:Additionalappropriate educationmay be substituted for the minimum experience requirements

Application Deadline

This position is expected to stay open until September 11th, 2026.

About Everything Else

Job Profile

CS2901 Child Support Technician II

Position Type

Unlimited

Position Salary Range

$23.89 - $35.84

Target Pay

$23.89-$27/hour

Agency

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [e-mail] with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.

The City and County of Denver is a diverse and inclusive employer dedicated to purposeful service, offering competitive pay and growth opportunities to over 11,000 team members.

Government Administration

Company size 10,001+ employees

Company type Government agency Founded 1859