Priority Care Specialist

Voices for Independence; Washington (Washington County); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Employee assistance program

Paid time off

Paid training

Job summary

Voices for Independence is seeking a dedicated Priority Care Specialist to provide weekend coverage and ensure continuity of care for consumers relying on in-home services.

You will respond to urgent needs, coordinate with caregivers and scheduling teams, and maintain person-centered support outside of traditional business hours. A valid driver's license and ability to travel are required, with up to 2 years of relevant experience preferred.

Qualifications

• Maximum 2 years experience in home care, personal assistance, or a related field.
• Must possess a valid driver's license and be willing to travel frequently.
• Ability to work independently, manage time effectively, and respond calmly to urgent situations.
• Proficient communication skills (oral and written).
• Reliable, dependable, and strong problem solving skills.

Responsibilities

• Deliver care when needed.
• Monitor visit activity through HHA Exchange.
• Follow up with caregivers who have not clocked in.
• Coordinate in real time with scheduling and on-call teams during coverage hours.
• Strengthen reliability of Voices for Independence and ensure consistent, person-centered care outside traditional hours.

Skills

Communication skills

Time management

Independent work

Problem solving

Tools

Valid Driver's license

Job description

Job Overview

We are seeking a dedicated and energetic Priority Care Specialist to join our team for weekend coverage. In this vital role, you are responsible for maintaining continuity or care for consumers by providing direct coverage during emergency call- offs, caregiver no shows, or unstaffed shifts weekday and weekend operations.

Duties

• Deliver care when needed
• -Monitor visit activity through HHA Exchange
• Performs follow up with caregivers who have not clocked in
• - ensures real time coordination with the scheduling and on call teams during assigned coverage hours.
• - This role plays a critical part in strengthening VFI reliability, protecting service delivery, and ensuring that consumers receive consistent, person - centered support even outside of traditional business hours.

Qualifications

• Maximum 2 years experiencein home care, personal assistance, or a related field.
• Must possess a valis driver's license and have the ability to travel frequently and flexibility.
• Demonstrated ability to work independently, manage time effectivley, and respond calmly to urgent situations.
• Possess proficient communication skills( both oral and written)
• Reliable, dependable, and strong problem solving skills.
• Voices for Independence promotes independent living, helping all those with disabilities to live their best life. Voices for Independence is a Center for Independent Living (CIL), providing services and support to the community and people in need. As a CIL, Voices for Independence assists individuals through a variety of services, including the core services of Advocacy, Peer Support, Skills Training, Information and Referral, and De-institutionalization.
• We believe that everyone is an advocate. As an employee, it is our responsibility to carry out the mission of Voices for Independence by advocating for the empowerment of people with disabilities and advocating to promote living in an independent lifestyle. Our fundamental belief is that every person has the right to make choices, take risks, and even fail - even when we as employees do not agree. Every service Voices for Independence provides must be implemented in a manner consistent with these beliefs.

Benefits

• Employee assistance program
• Paid time off
• Paid training
• Work Location: In person