Prior Authorization Specialist - Oncology

redirect-health-careers; Phoenix (AZ); On-site; USD 3,306,000 - 4,408,000; Full time

Benefits offered by this job

Free Healthcare for You and Family

Dental & Vision Insurance

Paid Sick Time

Paid Vacation Time

401K after 6 months

No payroll deduction

Job summary

Redirect Health is hiring an Oncology Coordinator in Phoenix to support members through the cancer care continuum. You will act as the primary advocate, coordinating chemotherapy, radiation, and surgical oncology, and ensuring coverage aligns with treatment plans.

You will partner with care teams, educate members on resources, and maintain accurate EMR records while delivering compassionate, patient-centered support to families.

Qualifications

• Strong communication skills and patient-centered care are essential.
• 1-2 years of case management, customer service, or related experience is required.
• 1-2+ years of oncology/surgery coordination experience is preferred.

Responsibilities

• Advocate for oncology needs throughout the member’s treatments.

Skills

Communication

Empathy

Team collaboration

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

EMR system

Job description

At Redirect Health, we’re on a mission to make healthcare accessible and affordable for everyone. We are currently accepting applications for Oncology Coordinator roles.

We are seeking a compassionate and organized healthcare professional looking to make a meaningful impact. As an Oncology Coordinator, you'll play a vital role in supporting our members with cancer by ensuring seamless coordination of their oncology care. We're looking for someone with strong communication skills, a heart for patient-centered care, and a commitment to providing exceptional support to patients and their families. If you're passionate about making a difference and thrive in a collaborative environment, we’d love to have you on our team!

Why Join Us?

We’re redefining healthcare by removing the financial burden for our team members and their families. Here's what FREE healthcare means for you:

• No premiums
• No co-pays
• No deductibles
• No out-of-pocket maximums

That’s right—your entire family gets access to comprehensive, free healthcare. On average, this benefit saves our team members $20,000 annually. It’s our way of ensuring you can focus on what matters most—your health and well-being.

What You’ll Do as a Oncology Coordinator:

• The oncology coordinator is the dedicated advocate for all oncology needs throughout the member’s treatments.
• Coordinates for chemotherapy, radiation, and surgical oncology.
• Obtain all pertinent treatment details specific to the treatment plan and check against plan benefits for accurate service coverage.
• Partner with clinical care teams to ensure a seamless experience for the member and their family across the entire continuum of their treatment.
• Obtains cost details for treatment and will act as the financial advocate to educate and assist members on available resources to support their financial needs to ensure coverage as needed.
• Work closely with leadership and across departments to ensure the best care solution for the member.
• Communicates continually with members, other departments, and care providers to ensure appropriate plans and protocols are followed.
• Performs general office responsibilities, including typing and answering telephone/client inquiries.
• Documents and maintains accurate member records in EMR.
• Act as a positive, collaborative team player by being flexible to achieve the mission of Redirect Health.
• Performs other duties as required.

What We’re Looking For:

• Proficiency in using Microsoft Word, Excel, and an Electronic Medical Record system, Preferred.
• High School or GED - Minimum Required
• 1-2 Years of case management, customer Service, and/or other experience that directly aligns with the specific responsibilities for this position (Required)
• 1-2+ Years of Oncology/Surgery Coordination experience, preferred

What You’ll Earn:

• Starts at $23.88 an hour
• FREE Healthcare Benefit for You and Your Family – No payroll deduction.
• Dental & Vision Insurance.
• Paid Sick & Vacation Time.
• Access to a 401K saving plan after 6 months.