Prior Authorization Patient Navigator — In-Office, No On-Call

DMOS Orthopaedic Centers; West Des Moines (IA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) with company contribution

Health, dental, and vision insurance

Generous PTO (up to 22 days)

Job summary

DMOS Orthopaedic Centers in Iowa is building a Prior Auth team in-house to kick off the initiative, focusing on inpatient surgery prior authorization. This full-time role works alongside navigators to standardize and support an outstanding patient experience, with hours Mon–Fri 8:00 AM – 5:00 PM at the West Des Moines or Ankeny offices.

To thrive, you recall information quickly, have prior auth experience and prioritize tasks accordingly, while ensuring timely care and coordination.

Qualifications

• Prior exposure to patient care coordination.
• Ability to communicate calmly with patients and staff.
• Experience handling prior authorizations.

Responsibilities

• Act as the patient navigators support to provide authorization and, in some cases, scheduling.
• Utilize Office 365 products, Intergy, insurance carrier sites, reviewing prior authorizations and communicating with staff when needed.
• Sitting at a desk without interruption for extended periods of time may seem unnatural.

Skills

Prior authorization experience

Patient care coordination

Multitasking

Professionalism

Patient communication

Tools

Office 365

Intergy

Carrier sites

Job description

DMOS Orthopaedic Centers in Iowa is building a Prior Auth team in-house to kick off the initiative, focusing on inpatient surgery prior authorization. This full-time role works alongside navigators to standardize and support an outstanding patient experience, with hours Mon–Fri 8:00 AM – 5:00 PM at the West Des Moines or Ankeny offices.

To thrive, you recall information quickly, have prior auth experience and prioritize tasks accordingly, while ensuring timely care and coordination.