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A leading company in healthcare services offers a fully remote position for a healthcare access representative. This role involves pre-registering patients, scheduling appointments, and ensuring an ideal patient experience while maintaining confidentiality. Opportunities for career advancement and a supportive work environment are provided.
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Fully remote position providing flexibility in work location
- Opportunity for career advancement within the organization
- Engage in a role that directly impacts patient satisfaction and care
- Supportive work environment that values professionalism and positive public relations
- Competitive pay based on experience and qualifications
What to Expect (Job Responsibilities):
- Serve as the healthcare access representative for patients and/or providers
- Pre-register patients and schedule appointments using the designated program
- Verify medical necessity and handle all aspects of the scheduling encounter
- Assist healthcare professionals and patients to ensure an ideal patient experience
- Maintain the accuracy and integrity of patient information and test orders while ensuring confidentiality
What is Required (Qualifications):
- High School Diploma or GED
- Medical Assistant certification
- Minimum of one (1) year of medical front office experience, preferably in an acute healthcare system
- Strong organizational, verbal, and interpersonal skills
- Proficiency in computer skills, including EMR and data entry
How to Stand Out (Preferred Qualifications):
- Previous experience in a healthcare setting that emphasizes customer relations
- Ability to manage stress and make decisions under pressure
- Familiarity with medical terminology and healthcare protocols
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