Printer Technician

Genesis10; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

A forward-thinking company is seeking a skilled Printer Technician to join their team. This role involves hands-on installation, maintenance, and repair of Lexmark printers, ensuring optimal performance and customer satisfaction. As a vital part of the team, you'll be responsible for troubleshooting and resolving technical issues while providing excellent service to end-users. This opportunity offers a chance to work in a dynamic environment with a focus on professional growth and development, making it perfect for those passionate about technology and customer care.

Benefits

Health and Wellness Benefits

Retirement Plans

Paid Sick Leave

Commuter Benefits

Remote Work Options

Qualifications

• Experience in printer maintenance and troubleshooting is essential.
• Ability to lift 50 lbs and stand for extended periods.

Responsibilities

• Install, configure, and maintain Lexmark printers and multifunction devices.
• Diagnose and repair mechanical and technical issues.

Skills

Printer Maintenance

Troubleshooting

Customer Service

Problem-Solving

Attention to Detail

Education

Lexmark Printer Certification

CompTIA A+

Tools

Lexmark Printers

Job description

Job Title: Printer Technician

Genesis10 is seeking a Printer Technician for our client in the Travel/Transportation Services Industry. This is anticipated to be a Long-Term Contract opportunity located in Dallas, TX 75202. This is a 100% on-site position.

W2 Status:

Only candidates available and ready to work directly as employees will be considered for this position.

• No Visa candidates can be considered at this time

Job Summary:

We are seeking a skilled and detail-oriented Printer Technician (Tier 1, 2, or 3) to provide on-site installation, maintenance, and repair of Lexmark Laser printers and related hardware. The role requires hands-on troubleshooting, excellent customer service, and ensuring printers remain operational. The ideal candidate should proactively maintain printers and support end-users with related hardware such as monitors and peripherals.

Key Responsibilities:

• Install, configure, and maintain Lexmark printers and multifunction devices.
• Diagnose and repair mechanical and technical issues, including firmware upgrades and connectivity problems.
• Provide basic support for printers, monitors, mice, and other hardware.
• Preemptively service printers with toner, imaging units, and software/hardware adjustments.
• Escort and coordinate with contract printer technicians to ensure efficient service and repairs.
• Maintain inventory of spare parts and order replacements as needed.
• Deliver high-quality customer service to end users.
• Communicate issues and solutions effectively with team members.
• Stand for long periods and lift up to 50 lbs.
• Travel regularly to various sites using a company vehicle.

Qualifications:

• Experience in printer maintenance and troubleshooting.
• Tier-specific skills: Tier 1 assists with toner replacement; Tier 2 diagnoses and fixes issues; Tier 3 repairs circuit boards.
• Certifications (Preferred): Lexmark Printer Certification (Required), and CompTIA A+.
• Technical skills: Troubleshooting Lexmark laser printers, firmware upgrades, connectivity diagnosis.
• Soft skills: Problem-solving, attention to detail, professional communication, customer service.
• Physical requirements: Ability to lift 50 lbs and stand for extended periods.

Work Schedule:

• Monday-Friday, 8 AM-5 PM or 9 AM-6 PM

If qualified and interested, please apply!

About Genesis10:

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 connects thousands of consultants and employees across the U.S. in various roles. With over 300 active clients, including Fortune 100 firms, we serve a broad spectrum of industry verticals.

Benefits of Working with Genesis10:

• Access to numerous clients, many long-term relationships.
• Opportunity for a career with Genesis10, with dedicated recruiting support.
• Health and wellness benefits including Behavioral Health, Medical, Dental, Vision, HSA, and more.
• Retirement plans, paid sick leave, commuter benefits, and remote work options.

Genesis10 is an Equal Opportunity Employer. Candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.