Printer Services & Site Operations Coordinator

Designeers Midwest; Melbourne (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

A national staffing agency in Melbourne, Florida, is seeking a Site Operations Intermediate to manage customer relations and ensure timely handling of requests. The ideal candidate will possess customer help desk experience, with a strong focus on communication and teamwork. Responsibilities include managing assets, generating reports, and coordinating service support. Proficiency in Microsoft Excel is essential, as well as experience in copier/printer environments. Join a dedicated team and contribute to excellent service delivery.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Five years of direct customer help desk experience in copier/printer environment preferred.
• Excellent customer service focus and communication skills required.

Responsibilities

• Interface with customers to develop and maintain positive relations.
• Manage assets and generate reports for ongoing performance review.
• Work with service providers to improve service delivery.

Skills

Microsoft Excel skills

Communication skills

Experience with help desk ticketing software

Microsoft PowerPoint

Familiar with Microsoft Visio

Education

High school diploma or equivalent

College degree preferred

Job description

A national staffing agency in Melbourne, Florida, is seeking a Site Operations Intermediate to manage customer relations and ensure timely handling of requests. The ideal candidate will possess customer help desk experience, with a strong focus on communication and teamwork. Responsibilities include managing assets, generating reports, and coordinating service support. Proficiency in Microsoft Excel is essential, as well as experience in copier/printer environments. Join a dedicated team and contribute to excellent service delivery.