Printer & Copier Field Service Tech – Indianapolis

Peak Technologies, Inc.; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

Peak Technologies, Inc. in Indianapolis, IN is seeking a Field Service Tech to install, service, and repair printer and copier equipment.

The role emphasizes customer satisfaction, safety, and continuous improvement, with strong troubleshooting and communication duties. You will perform preventative maintenance, troubleshoot issues, and provide on-site or remote support, while documenting activities and coordinating with sales and other teams.

Qualifications

• 2–5 years of field service or equipment repair experience.
• Ability to read technical drawings, schematics, manuals.
• Strong problem-solving and customer service skills.

Responsibilities

• Install, commission, maintain, troubleshoot, and repair customer equipment.
• Provide technical support via phone, remote, or onsite service.
• Deliver training and equipment demonstrations to customers.
• Prepare repair quotations and service recommendations.
• Maintain service records, time reporting, and parts inventory.

Skills

Electro-mechanical

Schematics reading

Windows proficiency

Customer service

Communication

Bilingual English/French

Education

Associate degree in Electromechanical Tech

Related IT background

Job description

Peak Technologies, Inc. in Indianapolis, IN is seeking a Field Service Tech to install, service, and repair printer and copier equipment.

The role emphasizes customer satisfaction, safety, and continuous improvement, with strong troubleshooting and communication duties. You will perform preventative maintenance, troubleshoot issues, and provide on-site or remote support, while documenting activities and coordinating with sales and other teams.