Print Solutions Sales Lead - Retail Team Coach

Staples; Norridge (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development

Weekly pay

Bonus plan

401(k) match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retail discounts

Employee benefits

Job summary

Staples in the United States is seeking a Print Supervisor to lead a team in selling total print solutions and driving customer satisfaction. You will be part of a collaborative, fast-paced retail culture with opportunities for career growth and in-store success.

Responsibilities include coaching staff, engaging customers, and leveraging Salesforce.com to manage relationships while ensuring high standards of service and operational excellence.

Qualifications

• Ability to lead a team and manage multiple priorities.
• Focus on customer engagement, quality, and community.
• Experience overcoming objections and guiding customers to total print solutions.
• Strong communication skills and collaborative mindset.

Responsibilities

• Connect with customers and build relationships to provide creative print and marketing solutions.
• Drive customer satisfaction by focusing on engagement and quality.
• Coach associates in service excellence, consultative selling, and total solutions.
• Lead and develop a team to achieve operational excellence in sales and margins.
• Consult with customers to offer appropriate options and deliver a total print solution.

Skills

Team leadership

Customer engagement

Sales and service

Communication

Job description

Staples in the United States is seeking a Print Supervisor to lead a team in selling total print solutions and driving customer satisfaction. You will be part of a collaborative, fast-paced retail culture with opportunities for career growth and in-store success.

Responsibilities include coaching staff, engaging customers, and leveraging Salesforce.com to manage relationships while ensuring high standards of service and operational excellence.