Full-Time Print Solutions Lead — Retail Sales & Team Coach

Staples, Inc.; Charlottesville (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time hours and weekly pay

Generous paid time off

Career development program

401(k) with company match

Full medical, dental and vision

Associate discounts on in-store and on

Discounts at hundreds of retailers

Bonus plan eligible

And many more benefits

Job summary

Staples, Inc. is seeking Print Supervisors to lead a team in driving results for print and marketing solutions. You will connect with customers, offer creative solutions, and coach associates to deliver exceptional service in a fast-paced store environment.

The role emphasizes collaboration, customer engagement, and operational excellence to grow sales and customer satisfaction within the community.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Experience directing a team and/or supervising others while managing many priorities.
• Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs).
• Attention to detail and keen eye for noticing quality issues.
• Experience overcoming objection and engaging with customers to understand their needs.
• Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Connect with customers to provide creative print and marketing solutions.
• Drive customer satisfaction through engagement, quality, and community.
• Coach associates in exceptional service and consultative selling.
• Lead and develop a team focused on operational excellence in sales and margin.
• Consult with customers to deliver a total print solution that drives sales.

Skills

Flexible schedule

Team leadership

Microsoft Word

Attention to detail

Customer engagement

Collaboration

Conflict management

Integrity

Lifting/moving materials

Job description

Staples, Inc. is seeking Print Supervisors to lead a team in driving results for print and marketing solutions. You will connect with customers, offer creative solutions, and coach associates to deliver exceptional service in a fast-paced store environment.

The role emphasizes collaboration, customer engagement, and operational excellence to grow sales and customer satisfaction within the community.