Store Consultant - Print, Sign & Shipping Specialist

FedEx Office and Print Services; Brookline (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

FedEx Office and Print Services is looking for a Store Consultant who delivers a positive customer experience by anticipating needs and offering suitable FedEx Office products and services. You will handle orders, pricing, and coordination of in-store activities across print, signs & graphics, and shipping.

The role requires handling complex projects, maintaining equipment, and ensuring a safe, organized store environment while providing outstanding customer service.

Qualifications

• High school diploma or equivalent education.
• 6+ months of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver a positive customer experience through consultative interactions.
• Assist customers with print, signs & graphics, and shipping products and services.
• Take orders, provide pricing, and manage the production queue and equipment.
• Maintain store cleanliness and organize stock and supplies.

Skills

Customer service

Consultative selling

Shipping knowledge

Printing & graphics

Team coordination

Education

High school diploma

Job description

FedEx Office and Print Services is looking for a Store Consultant who delivers a positive customer experience by anticipating needs and offering suitable FedEx Office products and services. You will handle orders, pricing, and coordination of in-store activities across print, signs & graphics, and shipping.

The role requires handling complex projects, maintaining equipment, and ensuring a safe, organized store environment while providing outstanding customer service.