PRINT SERVICES SUPERVISOR

University of Texas Rio Grande Valley; Edinburg (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

The University of Texas Rio Grande Valley in Edinburg, TX, seeks a PRINT SERVICES SUPERVISOR to lead daily print production, including signage, embroidery, engraving, and bindery. You will supervise staff, manage job scheduling, ensure quality, and coordinate with campus partners to meet deadlines.

We require an associate degree or technical coursework and at least four years in print services with supervisory experience; proficiency in Adobe Creative Cloud and print workflow systems is

Qualifications

• Four (4) years related experience in print services including supervisory experience.
• Proficiency with standard office equipment and Microsoft Office applications.
• Working knowledge of Adobe Creative Cloud applications including Adobe Acrobat, Illustrator, Photoshop, and InDesign.
• Experience utilizing print workflow systems, job tracking platforms, and digital production software.

Responsibilities

• Supervises daily operational activities and staff involved in printing, duplication, bindery, pre-press, signage, embroidery, engraving, screen-printing, and related production operations.
• Manages daily production workflows including assigning, reviewing, and coordinating work to ensure timely completion of print, signage, apparel, and promotional production requests.
• Coordinates print production schedules, job priorities, and workflow activities to support operational efficiency and customer deadlines.
• Supervises and interfaces with customers to review job specifications, production requirements, timelines, and quality expectations.
• Assists customers with selecting appropriate print methods, substrates, finishes, signage materials, apparel production options, and related production services to support departmental objectives.
• Reviews submitted artwork and production files for completeness, formatting, resolution, and production readiness prior to processing.
• Monitors operation and maintenance coordination of digital print, wide-format, signage, embroidery, engraving, screen-printing, and bindery equipment.

Skills

Staff supervision

Customer service

Printing production

Quality control

Education

Associate degree in Graphic Communications or related field

Technical/trade coursework in Printing Technology

Tools

Adobe Creative Cloud

Acrobat

Illustrator

Photoshop

InDesign

WebCRD

Job description

The University of Texas Rio Grande Valley
1201 W. University Drive
Human Resources
MASS Building 2 nd Floor
Edinburg, TX 78539

Edinburg: [phone]
Brownsville: [phone]
Office hours:
Monday-Friday
8:00a.m. - 5:00p.m.

Faculty Recruitment:
College of Engineering & Computer Science: [e-mail]

Robert C. Vackar College of Business & Entrepreneurship: [e-mail]

Position Information

Posting Number

Posting Number SRGV9142

Working Title

Working Title PRINT SERVICES SUPERVISOR

Number of Vacancies

Number of Vacancies 1

Location

Location Edinburg, Texas

Department

Department Business and Administrative Services

FTE

FTE 1.0

FLSA

FLSA Non-Exempt

Scope of Job

Supervises daily operational activities involved in print production, duplication, bindery, signage, embroidery, engraving, screen-printing, and related production services. Manages production workflows, job scheduling, customer service activities, and operational support functions to ensure timely completion of projects, adherence to quality standards, and efficient delivery of Print Services operations.

Description of Duties

• Supervises daily operational activities and staff involved in printing, duplication, bindery, pre-press, signage, embroidery, engraving, screen-printing, and related production operations.
• Manages daily production workflows including assigning, reviewing, and coordinating work to ensure timely completion of print, signage, apparel, and promotional production requests.
• Coordinates print production schedules, job priorities, and workflow activities to support operational efficiency and customer deadlines.
• Supervises and interfaces with customers to review job specifications, production requirements, timelines, and quality expectations.
• Assists customers with selecting appropriate print methods, substrates, finishes, signage materials, apparel production options, and related production services to support departmental objectives.
• Reviews submitted artwork and production files for completeness, formatting, resolution, and production readiness prior to processing.
• Monitors operation and maintenance coordination of digital print, wide-format, signage, embroidery, engraving, screen-printing, and bindery equipment.
• Coordinates production preparation activities including file setup, proofing, material staging, and job tracking.
• Reviews and assists with coordinating interior and exterior wayfinding and signage production activities, including scheduling, material preparation, quality review, and installation support in collaboration with university departments and facilities personnel.
• Supervises daily embroidery and engraving production workflows including production preparation, material coordination, equipment setup support, quality review, and order completion activities.
• Coordinates screen-printing production activities for university apparel and promotional items, including scheduling, production preparation, material staging, and quality assurance review.
• Coordinates sourcing and preparation of production materials including paper stocks, print substrates, vinyls, inks, apparel materials, engraving supplies, and related operational inventory.
• Supervises online print ordering workflows, digital job intake activities, and production tracking processes through WebCRD and related workflow systems to support operational efficiency and customer service.
• Monitors job tracking systems and production records to maintain accurate operational documentation and workflow visibility.
• Reviews and assesses job specifications and prepares pricing estimates in accordance with departmental pricing guidelines and operational procedures.
• Supports chargeback, billing, and job documentation processes to ensure timely cost recovery and record accuracy.
• Supervises assigned staff including work assignments, training, and monitoring adherence to operational procedures and workplace safety practices.
• Responsible for training staff on print production equipment, workflow systems, customer service practices, and operational procedures.
• Reviews production output and customer feedback to identify operational improvements and support service quality initiatives.
• Ensures safety regulations and operational procedures are communicated and followed at all times.
• Assists with maintaining operational documentation including production specifications, schedules, workflow procedures, and installation records.
• Performs other duties as assigned.
  

Supervision Received

General supervision from assigned supervisor.

Supervision Given

Direct supervision of all assigned staff.

Required Education

Associate degree or technical/trade school coursework in Graphic Communications, Printing Technology, Industrial Technology, Business Administration, or related field.

Preferred Education

N/A

Licenses/Certifications

As condition of employment this position requires the applicant to be authorized to operate a University-Owned Vehicle for Official University Business. Per University of Texas System Policy 157, applicants will be subject to a motor vehicle record check for their most recent thirty-six (36) month history. Out of State Drivers are required to submit a 36-month history MVR from their prior State of residence(s).

Required Experience

Four (4) years related experience in print services including experience using graphics software packages to include supervisory experience.

Preferred Experience

Experience utilizing digital print production equipment, wide-format printers, bindery equipment, and related production technologies within a print services environment.

Equipment

Proficiency with standard office equipment and Microsoft Office applications. Working knowledge of Adobe Creative Cloud applications including Adobe Acrobat, Illustrator, Photoshop, and InDesign. Experience utilizing print workflow systems, job tracking platforms, and digital production software.

Working Conditions

Needs to be able to successfully perform all required duties. Work is performed in office, print production, and outdoor campus environments with exposure to printing equipment, production noise, and operational activities. Position requires standing, walking, lifting materials, and occasional evening or weekend work to support production schedules, installations, campus events, or operational needs. Prolonged standing, lifting and carrying of materials. Occasional travel between campus locations may be required. Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Duties may involve occasional work outdoors in varying weather conditions to support wayfinding, signage, and installation-related activities across university facilities and campuses. UTRGV is a distributed institution, which may require presence at multiple locations throughout the Rio Grande Valley.

Other

Exceptional planning and organizational skills. Strong quality control skills. Ability to assist customers with the design and development of print materials to achieve their departmental goals. Ability to supervise the flow of print projects from design to print production. Experience in interacting with customers and provide a high level of customer service is critical.

Physical Capabilities

N/A

Employment Category

Employment Category Full-Time

Minimum Salary

Minimum Salary Commensurate with Experience

Posted Salary

Posted Salary Commensurate with Experience

Position Available Date

Position Available Date 09/09/2026

Grant Funded Position

Grant Funded Position No

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.
All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval from the VP of Human Resources.

Required fields are indicated with an asterisk (*).