Print Services Lead — Drive Sales & Team Growth

Office Depot, Inc.; West Palm Beach (FL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

401(k) plan

Employer match

Discount Center

DailyPay

Paid holidays

Paid time off

Job summary

Office Depot West Palm Beach is seeking a Retail Print Manager to drive print sales, service quality, and store visual standards in a high-volume Print Services area. You will lead a team, train associates, and ensure accurate printing workflow while delivering exceptional customer experiences.

The role requires flexibility to work evenings, weekends, and holidays, and you may be the on-duty Key Carrier. Join our organization with opportunities to develop a high-performing team and contribute to

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years related experience.
• Minimum 2 years management experience or equivalent internal development.
• Experience in Print Center operations.
• Experience with logistics, freight, and visual merchandising.

Responsibilities

• Owns ensuring delivery of memorable customer experiences and client satisfaction in the Print Department.
• Ensure the execution of Office Depot selling techniques and sales training in print and across the store.
• Drives a sales-focused environment through the training and development of all associates, inclusive of print.
• Act as a role model for delivering exceptional customer service and product expertise.
• Provide guidance, direction, and ongoing training to all associates to ensure an understanding of print processes and selling techniques.
• Facilitate training sessions on the business model and the holistic service offering for clients/customers.
• Observe, coach, and provide feedback to enhance associate proficiency and build a culture of trust and brand loyalty.
• Regularly exercises independent judgment when providing input on assessing store associates' performance, certification(s), and competencies.

Skills

Customer service

Leadership

Sales training

Communication skills

Coaching

Education

High school diploma or equivalent

Tools

POS systems

Print Center systems

Job description

Office Depot West Palm Beach is seeking a Retail Print Manager to drive print sales, service quality, and store visual standards in a high-volume Print Services area. You will lead a team, train associates, and ensure accurate printing workflow while delivering exceptional customer experiences.

The role requires flexibility to work evenings, weekends, and holidays, and you may be the on-duty Key Carrier. Join our organization with opportunities to develop a high-performing team and contribute to