Print Project Coordinator

AlphaGraphics; Cornelius (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekends off

7 paid holidays

Personal paid time off

Profit sharing

Job summary

AlphaGraphics Lake Norman is seeking a Print Project Coordinator to join our team in Cornelius, NC. This full-time role focuses on delivering excellent customer service while coordinating print projects from lead to delivery.

You will coordinate with clients and designers, review specs, prepare estimates, and manage orders. A strong customer-service mindset and organized multitasking ability are essential for success.

Qualifications

• Excellent written and oral communication are essential.
• Calm, compassionate and warm personality helps client dealings.
• Strong time management and reliability are required.
• Ability to multitask while staying organized and detail-oriented.

Responsibilities

• Answer clients' questions via phone, email, and in-person.
• Process incoming leads and create estimates promptly.
• Call clients to review estimates, artwork, and orders.
• Gather requirements with our graphic designers.
• Create and review print specs and artwork to ensure quality.
• Generate sales orders and process payments.
• Keep clients updated on print job status.

Skills

Excellent communication

Time management

Multitasking

Customer service

Attention to detail

Tools

Adobe Photoshop

Adobe Illustrator

InDesign

Job description

AlphaGraphics Lake Norman is a locally owned and operated marketing communications company. We are passionate about customer service and helping others achieve their business goals. We seek the right person to join our team as a Print Project Coordinator, a full‑time position in Cornelius, NC. If you enjoy working in a fast‑paced environment, helping people, and being part of a successful team, this may be the opportunity for you.

Project Coordinators are the first point of contact with prospects and customers, so the ability to provide exceptional customer service is vital to the business.

Responsibilities

• Answering clients' questions and concerns via phone, email, and in‑person
• Processing incoming leads and promptly creating estimates
• Calling clients and prospects to review their estimates, artwork, and orders
• Gathering and sharing clients’ requirements with our graphic designers
• Creating and reviewing print specs and artwork before production to ensure the printed materials turn out as planned
• Generating sales orders and processing payments
• Keeping clients up to date on the status of their print job

Requirements

• Excellent written and oral communication skills
• Calm, compassionate, and warm personality
• Positive attitude and a strong sense of responsibility
• Excellent time management skills with an aptitude for punctuality
• Ability to multitask while staying organized and attentive to details

Desired

• 2+ years of customer service experience
• 1+ year of print or sign shop experience
• Proficiency in Adobe Photoshop, Illustrator, and InDesign
• Knowledge of print terminology and design techniques

Benefits

• Clean, safe, and friendly work environment
• Weekends off
• 7 paid holidays
• Personal paid time off
• Profit share plan
• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.